Air Freight Import Manager | Brisbane Airport
Join Our Dynamic Team at DHL Global ForwardingWe are looking for anAir Freight Import Managerwithin theAir Freight Import Department, at ourBrisbane Station.
About Us:
We are the leading global brand in the logistics industry, offering an unrivalled portfolio of services across multiple modes of transportation to a diverse range of customers across the globe. We connect people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries — including technology, life sciences and healthcare, engineering, manufacturing and energy, auto-mobility, and retail — we are decisively positioned as"The logistics company for the world."
Key Responsibilities:
* Lead and manage daily operational activities within the Air Freight Export team
* Support and contribute to the achievement of country targets and KPIs
* Manage customer relationships and ensure resolution of operational issues
* Coordinate with carriers, suppliers, and internal stakeholders to optimise service delivery
* Monitor supplier performance and implement improvement plans
* Prepare and reconcile financial documentation, including cost structures and rate discrepancies
* Ensure compliance with ISO standards and DHL's global policies
* Promote health and safety and ensure workplace compliance
* Develop a high-performance team culture, providing leadership, coaching and development
Key Accountabilities:
* Achievement of operational KPIs and cost efficiency targets
* Retention of key accounts and resolution of customer issues
* Effective leadership of direct reports and resource allocation
* Compliance with company policies, procedures, and safety standards
* Performance management and staff development
* Continuous process improvement and productivity initiatives
To be successful you will need:
* Minimum 10+ years' experiencein freight forwarding/logistics, withat least 5 years in a leadership role
* Adegree in Management, Logistics, or a related field
* Certifications inCustoms, Dangerous Goods, and Air Cargo Security(essential)
* Strong communication, analytical, and commercial negotiation skills
* Proven experience managing operations with P&L responsibility
* Ability to work independently, under pressure, and manage multiple priorities
* Excellent leadership, team development, and stakeholder management skills
What to expect from us:
What makes DHL great? Our People We know each employee's individual contributions collectively ensure we remain one of the largest delivery and logistics companies worldwide. We are dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
1. Hybrid working options available after successful onboarding.
2. Consistently voted as a great place to work.
* Focus on wellbeing with annual fitness subsidy.
If you are looking for a career, and not just a job, and believe you would be good fit for the position;Apply now.
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