Position Overview:
Are you passionate about delivering exceptional customer service in a thriving and dynamic retail environment? At E-Move Bikes, we are excited to offer a Sales Assistant/Customer Service position in our New Caloundra Store.
In these roles, you will be a key player in providing an enjoyable shopping experience for our customers. You will assist with product inquiries, manage transactions, and help maintain an organized and attractive store environment. Your positive attitude and dedication to customer satisfaction will help drive our store’s success.
If you’re a proactive individual who enjoys engaging with customers and contributing to a vibrant team, we would love to hear from you. Join us at E-Move Bikes and be a crucial part of our commitment to excellence in retail.
Key Responsibilities:
* Greet and assist customers with their inquiries and purchases, providing excellent customer service.
* Maintain product displays and ensure the store is clean, organized, and visually appealing.
* Process transactions accurately and efficiently using the point-of-sale system.
* Assist with stock replenishment, inventory management, and merchandising.
* Handle customer complaints or issues with professionalism and resolve them promptly.
* Support the sales team in achieving store goals and promoting store initiatives.
* Answering enquires over the phone.
Compensation and Benefits:
* Base Salary: $65,000-$70,000 minimum per year + super
* Bonus Opportunities: Staff products discount
Working Hours
Monday to friday 8:25am to 5pm
Saturday: 8:25am to 2pm
Sunday: Closed
You will be working in a 5 days roster with 2 days off
Experience in the e-Bike and e-Scooter industry is a plus.