Division: Courts Tribunals and Service Delivery- Location: Muswellbrook, NSW, AU, 2333 Newcastle, NSW, AU, 2300- Req ID: 70909
- Locations - Muswellbrook, Newcastle
- Temporary - Full Time for up to 12 months
- Salary ranging from $79,032 to $86,539 pa + Super and Annual Leave Loading
We are recruiting now to fill a temporary vacancy for up to 12 months for the role of Deputy Registrar, Muswellbrook and temporary full and part time opportunities at Newcastle.
A talent pool may be created to fill future ongoing and temporary vacancies within the Newcastle Hub (Muswellbrook, Maitland, Cessnock, Raymond Terrace, Newcastle) that arise over the next 12 to 18 months.
**The role**
Located in the local court, the Senior Client Services Officer/Deputy Registrar provides complex administrative services and delivers high quality and professional services to clients. The role supervises staff effectively allocating resources and provides 'hands-on' training and guidance.
You may be required to perform some quasi-judicial and procedural functions.
**What you'll do**
In this role, you will be responsible for:
- Providing complex and high-quality administrative services within a court location
- Liaising with a wide range of internal and external clients
- Preparing accurate court orders, reports and correspondence
- Supervising, guiding, training and providing support to a team
- Effectively allocating resources to achieve daily goals
- Managing complex inquiries and provide procedural assistance to clients and staff including researching, interpreting legislation, policy and court procedures
**What we're looking for**
- Ability to meet the demands of a high pressured and fast paced work environment
- Ability to react quickly to changing situations and make important decisions utilising strong problem-solving skills
- Experience managing, developing and motivating a team
- High level written and verbal communication skills
- Strong written and verbal communication skills
- Great time management and organisation
- A professional demeaner
- High quality customer service skills
- Efficient in technology
For more details on the role
**What We Offer**
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
**We do work that really matters**
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
**Are you ready to join us?**
Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 2 pages) and answer the two targeted questions below with a brief outline on how you meet the requirements of the role:
**Question 1 -** Tell me about a situation in which a colleague or peer strongly disagreed with your ideas or actions. How did you handle the situation?
**Question 2 -** Tell me about a new employee in your current or recent role. How did you assist in guiding their development and performance.
Upon applying, you will be requested to nominate the working locations you desire. If you are successful in this recruitment and placed on the talent pool, you may be contacted regarding availabilities and opportunities in your nominated areas over an 18-month period.
**Applications close - **11.59pm AEDST - Thursday, 21 November 2024
**Got a question ?**
Visit Recruitment adjustments on the DCJ website to learn more.
**Inclusion and Diversity lies at the heart of how we recruit**
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
**Other Information**
For more information visit Your recruitment journey on the DCJ website.