Operations Lead / 2IC - wanted.
Hybrid working schedule - split your time between being on the road selling and being in the Showroom leading a small team.Have autonomy and an exciting career change.Q: Do you feel stuck in your current role/company with no opportunity for advancement?
Q: Do you find yourself working all hours after the kids go to bed and before they get up to try and hit unrealistic goals?
Q: Not getting the support you need from your company or senior management? Not "feeling" your company culture anymore, or it hasn't lived up to its promise?
This is an unrivalled opportunity for someone with relevant industry experience in the Blinds, Curtains, Awnings and other window furnishings to take the next step in their career and build for the future.
About Us
We've been in business since 2000, being known as the region's very best in window furnishings. Our business thrives on our relationship building and customer satisfaction for the past 20 years, which drives our sales. We are a strong standing family-owned business eager for the next stages of growth in the Wollongong market.
We make a lot of products ourselves and are proud of our quality workmanship.
The second half of 2025 will see us invest in the future of our business as we look to consolidate our existing position whilst strengthening ties with new channels. We'll invest in digital marketing pursuits, hire exceptional talent, and expand our product range to incorporate more options, all whilst leveraging our experience with contacts in the region.
This is backed by a current owner who has unrivalled technical expertise and knowledge of the local market, coupled with some exciting developments behind the scenes to take us to the next level in the next 3-5 years.
About The Role
Reporting to the company owners, you'll come into a business primed for growth and success, and stamp your personality and authority on a growing business.
You'll use your experience in our industry to bring positivity, ambition, and energy.
More important than financial results and growth is our commitment to work/life balance, company culture, and long term sustainable success as a team.
Your time will be split between being in the Showroom and being in the field, on-the-go whilst meeting clients in their homes or offices.
Key Responsibilities
Measuring and quoting in-home for our quality products and services.Providing expert guidance and consultation to clients on choosing the right solution for their home.Liaising with the business owner and the team back at HQ for product/pricing information, working collaboratively as a team.Following up on previously quoted work.You'll have confidence in knowing our approach to sales and the wider market is one with integrity, authenticity, and reliability. Our pricing methodologies are honest and fair.Ensuring the office runs smoothly with all processes adhered to.Manage the existing employees in the Showroom/Office to ensure tasks are carried out efficiently and effectively.Implement processes to handle all admin requests, including procurement from suppliers, quotes, invoices, and communication to/from customers.Ensure the state of the Showroom is clean and tidy, with displays operating perfectly at all times.Undertaking training/development initiatives (in appropriate time).Liaise with our in-house curtain workroom and larger team to effectively plan the installation schedules based on WIP workload and timings.
What's In It For You
Highly competitive salary, with a car allowance/car.Regular guidance and support from company owner/s, helping you every step of the way.Extensive development and training, so that over the next 3-5 years you can develop your skillset to become the Regional GM/Area Manager.Company phone, tablet, and other tools necessary to carry out your duties.Fully provided kit of samples, tools, and resources.Room for growth and a career that you deserve. Don't be 'stuck' in a Showroom or Rep role forever!No requirement for weekends.Company perks and benefits, including your birthday off each year.Amazing level of support, communication, availability, and accessibility to the owners - work side by side.Other options for the right candidate.
What We Need From You
Must have previous experience in window furnishings, either as a Sales Rep on the road or in a Showroom Supervisor/Manager role.You must be a positive person with ideas to improve a process, team, business - we'll listen to all ideas and implement what we can!A self-starter, self-motivator, but someone who enjoys being part of a collaborative and supportive team.Strong attention to detail and ability to read lots of different measurements.Full Australian Drivers License.Well presented, professionally spoken and written communication skills.To apply, simply click 'Apply' button below and include a resume, if you have one. If not, send us a message outlining your experience and we'll set up a coffee catch-up soon.
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