About Step 2 Allied Health:
Step 2 Allied Health provides quality Allied Health, disability support and NDIS plan management services to clients across regional Victoria and beyond. The team consists of Occupational Therapists, Speech Pathologists, Behaviour Support Practitioners, Counsellors, Plan Managers, Therapy Assistants and Support Workers. We engage with a variety of funding bodies and sources such as Flexible Support Packages, Support at Home, NDIS, Medicare, TAC and private paying clients. Our company values of quality, integrity and culture underpin all elements of service delivery, and operational decision making.
About the Role:
This is a newly created Chief Operating Officer role, established to take full ownership of day-to-day operations and allow the CEO to focus on strategy, growth and future direction. The COO will be accountable for the day-to-day performance, operational stability, and scalable growth of the business across clinical, financial, technology, and people systems. This is a senior leadership role with broad expectations to take ownership, drive outcomes, and act as a key partner to the CEO in running the business.
Key Responsibilities:
Operational Leadership & Performance
* Establish and optimise scalable workflows across all business units, aligning people, processes, and technology
* Provide leadership and oversight to all operational and administrative teams across the organisation
* Oversee financial performance in partnership with the CFO, including budget accountability, margin improvement, and cost control
* Execute strategic initiatives and organisational priorities as directed by the CEO
Workforce Strategy & Leadership
* Lead organisational workforce planning and talent development strategy in collaboration with Clinical, HR, and Finance leaders
Governance & Compliance
* Ensure robust governance, risk management, and regulatory compliance across all business operations, including WorkSafe Victoria and the NDIA
Reasons to join the team!
* Career progression opportunities
* Competitive salary
* Purchased leave options available
* Regular social and networking events
* Access to our Employee Assistance Program (EAP), supportive and inclusive environment, job satisfaction and team connectedness.
* Professional development budget
* Work phone and laptop provided
Key Selection Criteria:
Essential
* Tertiary qualification in Business, Health, Management or related discipline (or equivalent senior leadership experience)
* Proven experience in an operations, general management, or similar leadership role
* Strong financial literacy (budgeting, interpreting financial reports)
* Experience managing teams and handling performance issues
* Demonstrated ability to improve systems, processes, and operational performance
* Strong problem-solving and decision-making capability
Desirable
* Experience in allied health, healthcare, disability, or NDIS environments
* Experience in leading digital transformation or system optimisation initiatives within a service-based organisation
To Apply:
Please submit a copy of your cover letter & CV to Damian Hoare via ******@step2alliedhealth.com by 31st March, 2026.