Friendly, supportive working environmentDiverse job roleCompany Fuel Card and E-TagCompany LaptopRequirementsMinimum of 3 years of experience within an I.T support and network engineer roleCurrent Australian drivers licence and a reliable vehicleStrong Microsoft Server / Exchange / AD experienceExperience with project design, build, & implementation, specifically relating to Office 365 and Entra IDSolid Networking and Firewall experienceWell-developed analytical and problem-solving skillsExcellent communication and time management skillsExperience with VOIP systems, we sell 3CXAbility to work independently and as part of a teamAbility to take ownership of work and follow through with customersAvailability Monday to Friday (9:00am to 5:30pm)Ability to action callouts when requiredAvailability for overtime when requiredGood to have RequirementsExperience with WatchGuard Branded firewallsExperience with Sophos Cloud Anti-Virus softwareExperience with Connect Wise ticketing softwareResponsibilitiesProvide support for Microsoft Windows desktop and servers / Entra ID connected clientsMonitor networks and serversOn Premises and Cloud systems Implementation and MaintenanceLiaise with external software and hardware vendors when requiredServer and Cloud rollouts and workstation configurationsLog job details and resolutions (We use ConnectWise)Location: IT Infrastructure (Melbourne - Hybrid, certain work from office and certain work from home days in a week)
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📌 Support Technician
🏢 Appetency Recruitment Services
📍 Melbourne