About the Role
In this newly created role, you’ll play a pivotal role in enhancing the performance of our global ecommerce platforms. You’ll be responsible for optimizing the customer journey across multiple Shopify stores, driving conversion rates, and increasing revenue. This is a hands-on, data-driven role where your insights and experimentation will directly influence business growth and customer satisfaction.
What You Will Do
- Develop and execute the strategy and roadmap to improve conversion rates and revenue.
- Lead A/B and multivariate testing initiatives from hypothesis to implementation and reporting.
- Analyze customer behavior using tools like GA4, MS Clarity, and Triple Whale to uncover friction points and opportunities.
- Collaborate with UX/UI designers to enhance usability, accessibility, and mobile optimization.
- Optimize key touchpoints in the customer journey, including navigation, checkout, and landing pages.
- Implement personalization strategies and dynamic content to improve engagement and relevance.
- Work cross-functionally with CRM, Paid Media, Trade, and Marketing teams to align CRO efforts with broader business goals.
- Report on key CRO metrics and share actionable insights with stakeholders.
Who You Are
- You bring over 3 years of experience in a dedicated ecommerce management role, with a focus on web optimization and digital experimentation.
- Proven success in running A/B tests and improving website performance.
- Proficient with Shopify, GA4, and CRO tools such as Optimizely, VWO, or Visually.io.
- Strong understanding of UX principles, customer psychology, and digital behavior.
- Analytical and data-driven, with a structured approach to problem-solving.
- Comfortable working in a rapid-paced, D2C ecommerce environment.
- Excellent communicator with strong stakeholder management skills.
- Experience with personalization tools (e.g., Rebuy, Fast Simon) and international ecommerce is a plus.
- Background in fast-moving fashion or retail brands will be highly regarded.
About Modibodi
Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world. Our mission is to empower people through thoughtfully designed products that offer comfort, confidence, and care - physically, emotionally, and ethically. We’re committed to growth, community, and making a positive impact on humanity and the workplace.
Joining Modibodi means more than just a job—it means being part of a mission. By joining us, you’ll be driving meaningful change and helping to shape the future of personal care.
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📌 Ecommerce Manager
🏢 Modibodi
📍 City of Sydney