About the role
Southern Cross Parks is seeking an experienced management couple to take on the role of Caravan/Holiday Park Managers at our beautiful coastal location in Bowen, Queensland. This full-time position offers the unique opportunity to lead and oversee the day-to-day operations of our thriving caravan and holiday park, while enjoying the relaxed lifestyle of the Whitsundays region.
What you'll be doing
* Managing all aspects of the caravan and holiday park, including guest services, facility maintenance, and administrative duties
* Ensuring exceptional customer service and a high-quality guest experience
* Overseeing the park's housekeeping, grounds, and facility maintenance operations
* Managing the park's staff, including rostering, training, and performance management
* Implementing and monitoring policies, procedures, and budgets to drive operational efficiency
* Actively promoting the park and its facilities to attract new and returning guests
* Fostering a positive, customer-focused culture among the park team
What we're looking for
* Significant experience in a similar caravan or holiday park management role, preferably as part of a management couple
* Proven track record of delivering exceptional customer service and guest experiences
* Strong financial management skills, including budgeting, forecasting, and reporting
* Excellent communication, interpersonal, and leadership skills
* Ability to work collaboratively as part of a team, as well as independently
* Relevant qualifications in hospitality, tourism, or business management would be highly regarded
* A commitment to maintaining a safe and well-presented park environment
What we offer
At Southern Cross Parks, we pride ourselves on creating a positive, supportive, and inclusive work environment for our employees. In addition to a competitive salary, you'll enjoy access to a range of attractive benefits, including accommodation and personal development and training opportunities
About us
Southern Cross Parks is a leading provider of high-quality caravan and holiday parks across regional Queensland. With a focus on delivering exceptional guest experiences, we are committed to creating a welcoming and relaxing environment for all our visitors. Bowen, our newest park, is situated in the stunning Whitsundays region, offering a perfect base to explore the natural beauty of this iconic Australian destination.
Apply now to join our team and be a part of the exciting future of Southern Cross Parks!