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Talent acquisition officer

Townsville
Hays Recruitment
Posted: 1 April
Offer description

* Attractive hourly rate
* Busy Goverment Department
* Immediate start

Deliver end‐to‐end recruitment, and drive hiring outcomes in a large, community‐focused organisation

Your new company

This position sits within the People & Culture function of a major regional organisation that delivers essential services, supports community wellbeing, and manages significant public assets. You will be part of a customer‐focused team committed to safety, service excellence, and continuous improvement.

In this role, you will contribute to the delivery of efficient, accurate and timely recruitment services, ensuring leaders receive high‐quality support across the full talent acquisition lifecycle. This is a valued, high‐impact position that supports strong governance, consistent recruitment outcomes and a positive workplace culture.


Your new role

As the Talent Acquisition Officer, you will:

* Manage end‐to‐end recruitment across diverse roles, including advertising, campaign planning, candidate communication, interview coordination, panel participation, reference checks, pre‐employment screening and onboarding support.
* Deliver recruitment training and guidance to key staff.
* Partner with hiring managers to understand workforce needs and provide tailored recruitment advice aligned with organisational priorities.
* Maintain accurate recruitment records in the HRIS and prepare reports, metrics and analysis on recruitment activity.
* Support continuous improvement by reviewing processes and recommending enhancements.
* Contribute to broader People & Culture initiatives, HR projects and administrative support.
* Work collaboratively within a multi‐skilled team to deliver consistent, customer-focused services.
* Uphold safety standards and positive WHS practices.
* Assist with business continuity during unplanned disruptions or events.

What you'll need to succeed

This opportunity is ideal for a motivated and proactive recruitment professional looking to expand their impact and support an organisation with a strong community purpose.

We're looking for someone who brings:

* Demonstrated experience managing end‐to‐end recruitment processes
* Experience interpreting legislation, industrial instruments and recruitment governance requirements
* Strong interviewing capability and well-developed assessment skills
* High-level written and verbal communication skills, with the ability to consult, negotiate and manage sensitive matters with professionalism
* Demonstrated ability to build strong working relationships with internal and external stakeholders
* Proficiency in HRIS systems and Microsoft Office applications
* Strong organisational skills with the ability to manage competing priorities in a fast‐paced environment
* Adaptability and a commitment to continuous improvement
* Certificate IV in Human Resources or equivalent qualification
* Extensive experience in internal or external recruitment, ideally within a large or complex organisation
* Desirable: Experience in local government, HR qualifications (Cert/Diploma), and previous exposure to WHS compliance practices

What you'll get in return

This role offers a unique combination of stability, professional development and meaningful impact. You'll join a supportive and dedicated People & Culture team where your expertise will enhance recruitment capability, strengthen stakeholder relationships, and contribute to a high‐performing workforce.

In this full‐time role, you will enjoy the opportunity to grow your skills, collaborate with experienced HR professionals and influence positive outcomes across the organisation - giving you the scope and confidence to elevate your talent acquisition career.

What you need to do now

For more information or to express your interest, please contact Isabel Azcune on 07 4049 2*** or email *************@hays.com.au. If this job isn't quite right for you, but you're exploring new opportunities, please get in touch for a confidential discussion about your career.

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