Operational Excellence Lead
We are seeking a dedicated leader to drive operational excellence across our regional health network.
This is a unique opportunity to shape the delivery of high-quality, culturally sensitive, and nutritionally sound food services that make a real difference in the lives of patients and aged care residents.
About the Role
You will lead and inspire teams across our regional health network, driving innovation, safety, and service excellence across food, cleaning, laundry, and general services – while fostering a culture of care, professionalism, and continuous improvement.
In this role, you will provide coordinated, efficient, and effective management of hotel services across our network, with operational oversight of multiple hospitals and facilities.
Key Responsibilities
* Lead portfolio areas including food, cleaning, and laundry services, ensuring the highest standards of quality, safety, and compliance.
* Manage finance, procurement, human resources, and business support functions within these service areas.
* Drive continuous improvement through auditing, compliance, and sustainability initiatives.
* Support environmental responsibility projects and oversee the safe operation of facilities.
* Provide expert advice and operational support to sites across the network.
Requirements
* Experience in Hospitality or Hotel Services Management within SA Health, health, or aged care settings.
* Skilled in developing reports, briefings, business plans, and KPI reporting.
* Proven ability to design, review, and improve systems, policies, and procedures.
* Experienced in research, data analysis, and performance monitoring.
* Strong stakeholder, agency, and community engagement skills.
* Experienced in project and operational management across multiple functions.
* Proficient in administration, including finance, HR, procurement, and compliance.
* Skilled in food services, housekeeping, and laundry operations and standards.
* Proficient in Microsoft Office with high-quality document and presentation skills.
* Demonstrated leadership managing large, multidisciplinary teams.
Benefits
* We offer a supportive work environment, flexible work arrangements, and professional development opportunities.
* Eligibility for salary packaging benefits.
* Relocation support available.
Working with Us
We value diversity and inclusion in the workplace. Aboriginal and Torres Strait Islander applicants are encouraged to apply.