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Exceptional customer experience specialist

Townsville
beBeeCustomer
Posted: 4 December
Offer description

We are seeking a results-driven sales professional to join our team as a Customer Solutions Specialist. The ideal candidate will possess excellent communication skills and the ability to build strong relationships with customers.


About the Role

This is an exciting opportunity for a motivated individual to deliver tailored solutions across a range of assistance, insurance and banking products and services. As a Customer Solutions Specialist, you will be responsible for creating exceptional customer experiences and providing expert advice to our members.

* A competitive rate of pay, including superannuation and penalty rates
* A full-time position with a 37.5 hour workweek
* Rostered hours between Monday and Friday, with a rostered weekday off each fortnight and every second Saturday


What We're Looking For

To succeed in this role, you will need:

* Customer service and a desire to help others
* The ability to thrive in a fast-paced sales environment
* A willingness to adapt to change and learn new skills
* Strong written and verbal communication skills
* A can-do attitude and a passion for delivering exceptional customer experiences


Why Join Us?

At our organisation, we value diversity and inclusion and strive to create a workplace that reflects the communities we serve. We offer a range of benefits, including flexible working arrangements, paid volunteer leave, and access to employee wellbeing programs.


What We Offer

We provide a comprehensive suite of benefits, including:

* Financial benefits and discounts on a range of products and services
* Paid volunteer leave and payroll giving opportunities
* Flexible working arrangements and leave options
* Access to employee wellbeing programs and corporate health insurance
* Investment in your development through in-house training programs and digital learning platforms

We are committed to ensuring that every employee has access to flexibility in their role and encourages all candidates to discuss what flexibility means to them.


Contact Us

If you have any questions or require adjustments during the application process, please don't hesitate to contact us.

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