We are seeking a skilled and enthusiastic Beauty Consultant
The successful candidate will be responsible for providing exceptional customer service, maintaining high standards of quality, customer satisfaction, and health and safety. Our ideal candidate will have a passion for beauty products and skincare, excellent communication and time management skills, and the ability to multitask in a fast-paced environment.
This is an exciting opportunity to join our team and contribute to creating a happy family of people and beauty brands rooted in kindness, creativity, diversity, and respect. If you share our vision and want to grow with us, we encourage you to apply.
* About the Role:
o Greet all customers with enthusiasm and professionalism, reflecting Deciem's vision through exceptional service.
o Determine customer needs and suggest relevant products by listening to the customer and sharing product knowledge acquired during brand training.
o Ensure standards for quality, customer satisfaction, and health and safety are met.
o Adhere to the Deciem experience and deliver unparalleled customer service, educating customers about the world of beauty and skincare, our brands, and products.
o Manage customer feedback and queries.
o Operate POS and complete transactions accurately and efficiently.
o Participate in inventory control and counts to ensure product stock is up-to-date.
o Contribute to a positive, fun, and professional team environment.
o Stay up-to-date with product knowledge, company information, launches, and campaigns.
o Perform operational duties such as cash handling, restocking, and replenishing products.
Your Skills and Qualifications:
To be successful in this role, you will need to possess the following skills and qualifications:
* A love of beauty products and passion for skincare.
* The ability to multitask while providing professional and outstanding customer service.
* Effective time management and communication skills.
* Attention to detail and problem-solving skills.
Our Benefits:
We offer a range of benefits to support your personal and professional growth:
* Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
* Access to Development Grants and a LinkedIn Learning membership to help you keep growing and learning.
* First dibs on new products.
* Generous discount on our products for you, your family, and friends.