About the role
As the Club Manager of our Snap Fitness Club in Dubbo, you will be responsible for the of day-to-day management and operations of the club. This role covers all aspects including - lead generation, sales, marketing, customer service, setting group fitness timetables, management of PTs, plus building strong relationships with members and the Dubbo local community. This is a full-time position that will see you playing a crucial role in driving the success and growth of our club within the local community.
What you'll be doing
* Provide exceptional customer service to ensure all members have a positive experience at the club
* Driving sales through local community and corporate outreach.
* Foster a motivating and collaborative work environment for the team
* Develop and implement marketing and member retention strategies to drive club growth
* Ensure the club maintains the highest standards of cleanliness, safety and compliance
* Foster a motivating and collaborative work environment for the team
* Identify opportunities for process improvements and implement them effectively
* Gain satisfaction from operating, selling and promoting an exceptional fitness facility
What we're looking for
* Experience in a similar club management or fitness industry role highly regarded
* A proven ability to meet sales targets & KPI's and have strong focus on customer service
* Leadership and people management skills
* Have a professional approach to work.
* Excellent customer service orientation and communication abilities
* A passion for health, wellness and delivering exceptional member experiences
* Flexible and adaptable to changing priorities in a fast-paced environment
* Competent across social media platforms
* Certificate 3&4 in Fitness looked at favorably but not necessary, We are able to assist in obtaining club management certs.
What we offer
* Competitive salary and performance-based bonus opportunities
* Comprehensive training and development
* A Healthy work-life balance
* Access to free gym membership and wellness initiatives
About us
The Garvie Holdings Group is a leading provider of premium fitness and wellness services across Australia. We are committed to empowering our members to live healthier and more active lifestyles. Our company culture is built on a foundation of teamwork, innovation and a genuine passion for helping our communities thrive.
If you're ready to take the next step in your career and make a positive impact, we invite you to apply now for this exciting Club Manager opportunity.
Application
Please supply a Cover Letter and your resume by clicking the link or email
Interviews will be conducted as suitable applications are received.