At CommBank, we are accelerating our ambition to become a truly product‐led organisation. As part of this evolution, our Product Coach function plays a critical role in improving the quality of product decisions across teams, strengthening how customer value, commercial outcomes and strategic priorities are defined, prioritised and measured.
What You'll Do
* Partner with and coach teams to improve product decision quality.
* Embed the CBA Product Model in day‐to‐day product practices, without introducing parallel governance or delivery rhythms.
* Coach teams on customer discovery, problem framing, hypothesis testing and validation.
* Strengthen prioritisation through clear value trade‐offs grounded in customer, commercial and strategic outcomes.
* Increase adoption of experimentation, product metrics and outcome reviews.
* Establish clear measures of value realisation and coach teams to use evidence to drive continuous improvement.
* Identify systemic impediments to product maturity and partner with teams to address them.
About You
You are an experienced product coach or product practitioner who:
* Has proven experience combining deep product coaching or product expertise with direct accountability for discovery, prioritisation, and value delivery.
* Brings deep hands‐on experience in product decision‐making within a modern product operating model.
* Has led or coached to discovery and validation using customer research, experimentation and insight.
* Is confident assessing commercial implications and value trade‐offs.
* Measures success through customer, commercial and strategic outcomes, not just delivery.
* Is credible with product teams to be able to coach through influence rather than authority.
* Balances innovation with sound judgement across risk, governance and controls.
* Uses data, insight and emerging technologies (including AI) to unlock customer and business value.
Why Join Us?
* A truly inclusive culture that values collaboration, innovation, and continuous learning.
* Exceptional career development, with room to grow, influence, and shape this evolving function.
* Flexible working to support your wellbeing.
* The opportunity to work with talented teams and inspirational leaders to solve meaningful challenges for millions of Australians.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 12/04/2026
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