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Business title client relationship manager - vic mid-market

Melbourne
Lenovo
Posted: 29 April
Offer description

Overview

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Responsibilities

* Engaging prospective mid-market clients with a consultative, solutions oriented sales approach.
* Identify, qualify, and close sales opportunities across Lenovo's portfolio of hardware, software, and services.
* Build and nurture relationships at all organisational levels within client accounts, including executive and CxO stakeholders.
* Leverage Lenovo's channel ecosystem to increase market penetration and improve account coverage.
* Lead the development of proposals, responses to RFPs, and tailored solution presentations in collaboration with internal stakeholders.
* Stay current on industry trends, competitor offerings, and key customer business drivers to provide relevant and timely insights.
* Coordinate with cross-functional teams (marketing, technical, product, services) to ensure seamless solution delivery and client satisfaction.

Key Performance Indicators / Success Metrics

* Revenue
* Sales pipeline velocity and forecast accuracy
* Customer satisfaction and retention metrics

Key Functional Skills

* Sales Execution: Expertise in managing full sales cycles, from prospecting to closure.
* Territory Management: Proven ability to strategically prioritise and manage a portfolio of accounts to maximise coverage, engagement, and revenue growth.
* Relationship Management: Proven ability to develop trusted advisor relationships with decision makers and influencers.
* Collaboration Influence: Strong interpersonal skills to work effectively with internal teams, partners, and stakeholders.
* Business Acumen: Sharp analytical skills to understand client needs and translate them into business solutions.
* Adaptability: Comfort with ambiguity, rapid change, and evolving client requirements.

Job Requirements

* Bachelor's degree in business, IT or a related field; MBA is a plus.
* 7–10 years of experience in B2B sales, preferably in the technology sector.
* Demonstrated success in selling to mid-market or enterprise-level clients, including at the CxO level.
* Strong understanding of technology solutions, including infrastructure, cloud, managed services, and software.
* Ability to manage multiple complex sales engagements concurrently.
* Excellent communication, presentation, and negotiation skills.
* Experience with CRM systems (e.g., Microsoft Dynamics) and sales reporting tools.

Preferred Attributes

* Prior experience in a high-growth, quota-carrying role at a technology company.
* Passion for innovation, technology, and delivering customer-centric solutions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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