Employment Type: Full Time Fixed term until Nov 2027
Remuneration: $103,866 - $110,801 + 17% superannuation
Location: Kensington UNSW Campus (hybrid)
Why Your Role Matters
Main responsibilities include:
Collaborate on audience-centric digital experience strategy, audits and content mapping, including discovery and original website design ideas and present recommendations to internal stakeholders
Support the Web Lead on mid-large size digital experience and web migration projects collaborating in the development of wireframes, storyboards, user flows, process flows and site maps that deliver effective experiences as part of go-to-market strategies to build awareness and generate engagement
Provide reports and analysis on web content and experiences against established performance metrics and identify optimisation opportunities
Support digital marketing initiatives by developing and incorporating market leading search strategy and insights and utilising tools such as SiteImprove, Adobe Experience Manager to optimise web content to ensure best practice SEO/GEO and to uplift the digital customer experience
Collaborate with members of the Marketing & Digital Experience teams to build landing pages, optimise websites, journeys, and web and digital content for improved engagement and conversion
Provide technical advice and guidance to internal stakeholders in relation to web content functionality, performance and accessibility best practice
Who You Are
We are looking for someone who has great stakeholder management skills, who is aligned with UNSW's vision and values and comes with:
Proven experience in a similar role, including reviewing, analysing, and consolidating web content
Demonstrated experience in SEO optimisation and web accessibility best practices
A solid understanding of user experience (UX) and user interface (UI) principles
Digital marketing experience, including web production and customer lifecycle marketing. Experience with Agentic Search Optimisation is highly regarded
Knowledge of digital content technologies and automation, including content and experience fragments
Hands‐on experience with Adobe Experience Manager (AEM) is essential. Experience with tools such as Wrike, SEMrush, Siteimprove, and Figma is highly regarded
Familiarity with HTML, CSS, and working across multiple CMS platforms, particularly AEM and Adobe Journey Optimizer would be beneficial (not essential)
The ability to present digital marketing insights clearly and effectively, and to engage and influence stakeholders
The position reports to the Web Lead and has no direct reports. This is a fixed-term role until November 2027.
Standard working hours are Monday to Friday, business hours. The job cannot be done fully remotely (two days a week on campus at this stage).
Candidates will need to have full working rights – this role is not available for sponsorship.
Benefits and Culture
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include access to up to 17% Superannuation contributions and additional leave loading payments, additional 3 days of leave over the end of the year period.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Pre-Employment Checks
Aligned with UNSW's focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:
* National and International Criminal history checks
* Entitlement to work and ID checks
* Working With Children Checks
* Completion of a Gender-Based Violence Prevention Declaration
* Verification of relevant qualifications
* Verification of relevant professional membership
* Employment history and reference checks
* Financial responsibility assessments/checks
* Medical Checks and Assessments
* Compliance with the necessary combination of these checks is a condition of employment at UNSW
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