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Patient services representative (townsville)

Townsville
Weil Foot & Ankle Institute
Posted: 4 October
Offer description

OverviewJoin to apply for the Patient Services Representative role at Weil Foot & Ankle Institute.
This position supports front office operations and patient experience in Hyde Park and Beverly locations.Position SummaryWe are seeking a Patient Services Representative (PSR) to join our team.
The PSR is vital to creating a positive first impression and ensuring a seamless patient experience.
Responsibilities include greeting and checking in patients, scheduling appointments, assisting with the check-out process, and supporting day-to-day front office operations.Duties And ResponsibilitiesGreet and welcome patients in a professional and friendly mannerCheck in patients and address individual needs or concernsVerify and collect insurance information, co-pays, deductibles, and outstanding balancesSupport administrative tasks and maintain accurate patient recordsCross-trained to assist with medical assistant duties as neededPerform additional tasks and responsibilities as assignedRequirements / QualificationsHigh school diploma or GED requiredMinimum of 2 years in a healthcare position preferredGood verbal and written communication skillsBasic knowledge of computers and office equipmentPatient-focused with the ability to work independentlyCapability to adapt quickly and thrive in a rapid-paced environmentScheduleMonday - FridayTravelLocal travel is required to locations within your assigned geographic region.
You may be required to occasionally travel outside of your assigned regional area to support other regional coverage needs.
Must have reliable transportation.BenefitsMedical, Dental, and Vision PlansHSA with Employer ContributionFSAGenerous PTO Program401k with a 3% MatchEmployee Assistance ProgramLife and AD&D; InsuranceShort-Term and Long-Term DisabilityPhysical Demands / Environmental FactorsThis job description is not designed to cover all duties.
Weil Foot & Ankle Institute is an affirmative action employer and is committed to an equal opportunity workplace.
If you have a disability or special need that requires accommodation, please let us know.Equal Opportunity / ADAQualified individuals with disabilities may request reasonable accommodations.
The Director of Human Resources will review accommodation requests and determine feasibility and impact on operations.
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📌 Patient Services Representative
🏢 Weil Foot & Ankle Institute
📍 Townsville

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