About the Role
Job Summary
We are seeking a skilled Conference and Events Coordinator to join our team. In this role, you will be responsible for planning and executing events that exceed client expectations.
This is an exciting opportunity for someone who is passionate about events and has experience in a similar role. You will work closely with clients to understand their needs and preferences, and use your expertise to create seamless events that leave a lasting impression.
Key Responsibilities
* Coordinate all aspects of events, including venue selection, catering, and entertainment
* BUILD EFFECTIVE RELATIONSHIPS WITH CLIENTS AND SUPPLIERS
* PLAN AND EXECUTE EVENTS THAT MEET CLIENT EXPECTATIONS
* MAINTAIN IN-DEPTH KNOWLEDGE OF PROPERTY OPERATIONS, PRODUCTS AND SERVICES
* CONTRIBUTE TO BUSINESS GROWTH AND TARGETS BY IDENTIFYING SELLING OPPORTUNITIES AND UPSOLLS
* PERFORM ADMINISTRATIVE DUTIES SUCH AS INVOICING, FORECASTING, BUDGETING REPORTING
Requirements
To be successful in this role, you will need:
* PREVIOUS EXPERIENCE IN A CONFERENCE EVENTS COORDINATOR ROLE IN A 4-5 STAR HOTEL/RESORT, CONVENTION CENTRE OR SIMILAR ENVIRONMENT
* UNDERSTANDING OF CUSTOMER SERVICE STANDARDS MANAGING EFFECTIVE CLIENT RELATIONSHIPS
* PASSION FOR EVENTS, UNDERSTANDING OF INDUSTRY TRENDS AND FOOD AND BEVERAGE OPERATIONS
* PROFICIENT IN MS OFFICE APPLICATIONS AND ADMINISTRATION SKILLS
* KNOWLEDGE OF PMS OPERA DESIRABLE
* EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
* Demonstrate attention to detail, effective time management and problem solving skills
* WORK WELL IN A TEAM ENVIRONMENT OR AUTONOMOUSLY
* BE WILLING TO WORK OCCASIONAL EVENTS OUTSIDE OF REGULAR HOURS
* EXCELLENT PERSONAL PRESENTATION
What We Offer
We offer a competitive salary, generous employee benefits, discounts on RACV products and resorts, and opportunities for training and development. Our team culture is supportive and inclusive, with a focus on collaboration and teamwork.
About Us
We are a leading conference and events resort, committed to delivering exceptional experiences for our clients and guests. We pride ourselves on our professionalism, dedication, and passion for events.