Medical Receptionist
We are seeking a dedicated medical receptionist to join our practice in Salamander Bay. As a key member of our team, you will be responsible for greeting patients, managing appointments, and providing exceptional customer service.
The ideal candidate will have previous experience working in general practice, with a strong understanding of Best Practice software. You will be a team player, with excellent communication and interpersonal skills, able to work effectively in a fast-paced environment.
About the Role:
1. Greet, attend to and direct patients as necessary.
2. Ensure patient details are up-to-date and accurate.
3. Manage incoming telephone calls, booking appointments and responding to enquiries.
4. Triage patients according to guidelines and convey messages promptly.
5. Process patient payments, type and file correspondence.
6. Communicate effectively with GPs, nurses and admin staff.
About You:
* Bright and friendly personality.
* Team player, enjoying a collaborative work environment.
* Flexible with days and available to work on Saturdays.
* Previous experience in general practice.
* Familiarity with Best Practice software.
Essential Criteria:
* Previous reception experience.
* Knowledge of Best Practice software.
* Professional appearance and exceptional communication skills.
What We Offer:
* A supportive and harmonious work environment.
* Ongoing training and development opportunities.
* A flexible and balanced work-life arrangement.