Sydney
A unique opportunity to join Silverchain is now available as we progress our digital ambitions As a Manager, Care Information and Engagement Silverchain you'll be working within the Clinical Information & Analytics team and will lead the development and implementation of systems to improve care data collection, design, management, quality, governance and analytics capability across Silverchain.
What's on offer
* Fulltime permanent role. Monday-Friday 76 hours per fortnight.
* Hybrid role – working from home, flexible location VIC, WA, SA or NSW
* Working for a non-profit organisation, you can salary package up to $18,500 tax free.
* Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
* Comprehensive health and wellbeing resources and support.
What we're looking for
To thrive in this role you'll need to have:
* Doctorate or Post Graduate qualification in health or social science, or significant equivalent experience in conducting data and information system development, analytics, system improvement and evaluation programs.
* Significant health information management experience at senior level in healthcare or other public healthcare related industry.
* Demonstrated substantial experience in the production of advanced reports to design and manage MDS requirements for the business.
* Demonstrated interpersonal and communication skills (written, verbal and listening) to effectively consult with key stakeholders to gather requirements and present findings to a wide audience.
* Demonstrated well developed conceptual, analytical skills and attention to detail.
* Significant knowledge of the Community Care Data landscape with respect to variables, screening, assessment, patient reported measures and validated outcomes
* Experience of presenting and discussing information to groups of stakeholders.
The role
As a Manager, Care Information and Engagement:
* Create, manage and govern a Minimum Data Set (MDS) for Silverchain with an initial focus on care data.
* Support the design, implementation process and ongoing management of the digital care systems (electronic care record, client relationship manager and others) by ensuring the MDS, client related data standards and data collection business rules are incorporated and regularly reviewed.
* Ensure digital tools such as the electronic care record align with the MDS and participate in appropriate digital forums to achieve this
* Coordinate the implementation and operation of the Care Documentation Governance system for Silverchain, working with research, safety and quality and clinical experts.
* Provide leadership and advice in the key development areas.
* Costing of Care delivery (activity-based unit costing)
* Development of measures of care, client outcomes, client demographics and client complexity.
* Development of measures, analytical approaches and reporting for Best Care outcomes and alignment with relevant standards.
* Development of measures, analysis and reporting for service delivery performance, research and innovation.
* Care data quality and data quality assurance activities.
* Champion the use of the MDS across the organisation and drive the concept that high quality data "is everyone's business.
* Collaborate with academic partners to implement and test patient reported outcome and experience measures.
Why choose Silverchain
Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective.
We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.
As a not-for-profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home.
We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals
How to
To submit your application, click ''.
At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.
Type: Hourly Full Time
Category: Optimisation
Reference ID:
Date posted: 11/01/2026