Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in‑home aids, for people living with disability, mobility impairments and the aged.
Open Mobility who is a part of the Country Care Group is seeking a full time Retail Assistant, who will also assist with deliveries to join our team in Dubbo .
We are an innovation company based on family values, passionate about our people and improving the everyday lives of our customers.
The successful applicant will be physically fit as deliveries to customers will also be a part of your role. As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
A National Police check, NDIS Worker Screening Check, and an unrestricted drivers licence is required for this position.
Primary Responsibilities
* Provide excellent customer service and promote sales of products and services
* Offer specialist product knowledge advice to assist customers
* Delivery to customers as required
* Answer telephone queries and provide assistance to customers
* Operate Point of Sale systems effectively
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
* Generate invoices and maintain accurate records
* Coordinate delivery schedules and follow‑ups
* Process orders and correspondence through the online portal.
Requirements
* Previous experience in a customer service role, preferably in a retail environment
* Excellent communication and interpersonal skills
* Strong organizational and time management abilities
* Demonstrated ability to work effectively in a team
* Basic computer literacy, including proficiency in Microsoft Office
* Be physically fit as deliveries to customers is a part of the role
* Must have and maintain an unrestricted driver's licence
* Maintain a current and satisfactory police check
* COVID vaccination (if required for facilities or state)
* Knowledge of healthcare products or experience in the medical industry is desirable.
Opportunity to join a fantastic team and be part of a growing business venture
Discounted Health Insurance
We welcome applicants from all backgrounds and encourage you to bring your unique perspectives to our team.
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