A leading financial institution in New South Wales is seeking a Service Desk Team Leader to lead a dynamic team of IT professionals. The role involves delivering high-quality support, driving service improvements, and managing IT assets. Ideal candidates will have a strong customer service mindset, experience in IT support, and hands-on expertise with Microsoft 365 and related technologies. This is a key position within the organization, contributing to an exceptional user experience.#J-18808-Ljbffr