Driving Growth through Innovative Customer Experiences
At Macquarie Bank Limited, our global financial services group operates in 34 markets with 55 years of unbroken profitability. We empower diverse people to shape possibilities by bringing together expertise and fostering a culture of collaboration.
About the Role
We are seeking a Martech leader within our Banking and Financial Services division to develop and execute our strategy for the entire Martech ecosystem. As a key partner, you will lead the digital bank's Martech team, working closely with business, technology, and delivery stakeholders to deliver impactful solutions.
Main Responsibilities
* Develop and implement Martech strategies to drive personalised customer journeys at scale.
* Leverage Adobe Experience Cloud ecosystem, including Journey Optimizer, Real-Time Customer Data Platform, and Experience Manager Assets.
* Design and execute data analytics-driven segmentation, personalisation, decisioning, and omni-channel journeys to enhance engagement and conversion.
* Mentor junior talent and inspire cross-functional collaboration across teams.
Requirements
* Proven track record in marketing technology roles, implementing complex Martech stacks and best practice solutions in fast-paced organisations.
* Extensive hands-on experience within Adobe Experience Cloud ecosystem.
* Strong data analytics skills, enabling proficiency in segmentation, personalisation, decisioning, and omni-channel journeys.
* Exceptional communication and leadership abilities, with a proven track record in driving team performance and elevating collaboration.
About Banking and Financial Services
Our Banking and Financial Services division is a technology-driven retail bank that supports clients in achieving their goals, whether it's buying a home, growing a business or investing to manage wealth.
Benefits
* Flexible working arrangements.
* Wellbeing leave days and parental leave benefits.
* Paid volunteer leave and donation matching.
* A wide range of learning and development opportunities.
Diversity, Equity, and Inclusion
We foster a diverse, equitable, and inclusive workplace, encouraging applicants from all backgrounds. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.