Are you an enthusiastic and customer-oriented individual looking for a dynamic career opportunity? Join our team as a Call Centre Staff member at our Ipswich office
Position Overview:
We are seeking dedicated individuals with excellent communication skills to join our Call Centre team. As a Call Centre Staff member, you will be responsible for providing top-notch customer service through phone interactions. This position offers both casual and part-time opportunities and requires a valid driver's license, as travel to our Ipswich office will be necessary.
Key Responsibilities:
Handle inbound and outbound calls professionally and courteously.
Assist customers with inquiries, resolve issues, and provide information.
Maintain accurate records of customer interactions.
Adhere to a rotating schedule, which include day, nights and weekend shifts.
Attend training sessions to continually enhance your skills and product knowledge.
Qualifications:
Valid driver's license and reliable transportation to our Ipswich office.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Flexibility to work on a rotating schedule.
Prior call centre or customer service experience is an advantage however not essential as training will be provided.
What We Offer:
Competitive call centre hourly pay rates.
Comprehensive training and ongoing support.
Opportunities for career growth and advancement.
A positive and collaborative work environment.
Rewarding work that makes a difference in customers' lives.
If you're ready to embark on an exciting career journey in a thriving call centre environment, we invite you to apply To be considered for this position, please submit your resume and cover letter outlining your relevant qualifications and availability to