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Headspace administration support officer

Emerald
Anglicare Central Queensland
Posted: 27 November
Offer description

$34 p / h + superannuation + salary sacrifice
Part-time (30 hrs p / fortnight)
Fixed-term position
About the role :
Be the welcoming face that helps young people feel seen, heard and supported.
Are you an organised, friendly and proactive administrator who thrives in a purpose-driven environment? We're looking for a part-time Administration Support Officer to join our passionate team at headspace Emerald, where we support young people aged ***** with their mental health and wellbeing.
What will a typical day look like?
Welcoming young people and visitors to the centre
Managing appointments, waitlists, and SMS reminders
Answering calls with empathy and professionalism
Maintaining records, registers, and the Electronic Medical Records system
Supporting the team with transcription, scanning, and reporting
Assisting with daily setup and pack-down of the centre
Helping improve administrative processes and systems
Mandatory Requirements :
Certificate III in business / office administration (or related discipline) and experience in a similar position; or a minimum of 2 years relevant experience and willingness to achieve a Certificate III in the recommended time from enrolment.
Who we are :
AnglicareCQ is a not-for-profit, purpose-driven organisation dedicated to supporting people in Central Queensland. We partner with headspace, Australia's National Young Mental Health Foundation, to deliver early intervention mental health services to *****-year-olds across the region.
What you will bring to the role :
A passion and genuine desire to make a difference in the lives of Central Queenslanders.
Proven ability to build and maintain relationships with a variety of stakeholders.
The ability to identify and embed solutions.
Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a fast-paced solutions-focused environment.
Effective time management and organisational skills.
A strong communicator, able to quickly build rapport and influence across a diverse range of people.
Other requirements :
Full COVID-19 Vaccination
Ability to obtain a Blue Card (working with children check positive notice or exemption)
Ability to obtain a Yellow Card (disability services positive notice or exemption notice)
What are the benefits of working for AnglicareCQ?
We offer attractive salary sacrifice to all part-time and full-time employees.
We offer the opportunity to work within an organisation committed to social change.
Full time employees have the opportunity to accrue / utilise TOIL in line with office hours to increase flexibility.
We have a supportive and pragmatic management team.
Professional development and study are encouraged and supported.
We offer a professional work environment filled with passionate, diverse and driven people.
We provide access to health and wellness programmes for all staff.
How to apply
If you're driven by purpose and want your work to directly change lives for the better, please submit your resume and covering letter (no longer than 2 pages) addressing the selection criteria outlined in the position description.
Application should be submitted by 8am, Friday 5 December ****
Have questions? Call or email our Recruitment and Onboarding Officer - Mikiellie Newman to learn more :
Attachments :
Information Guide for Applicants.pdf
PD headspace Administration Support Officer.pdf
#J-*****-Ljbffr

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