Help Others Master Technology That Transforms – Become a CommBox TrainerAt CommBox, we empower how people learn, meet and collaborate through premium interactive and commercial touchscreens. From future-ready classrooms to modern boardrooms, our solutions simplify smart communication. If you’re passionate about teaching others and making tech approachable, this role is your opportunity to make a real impact.Be the Expert That Makes CommBox ClickAs our Technology Trainer, you’ll help schools, businesses and partners confidently adopt CommBox products through engaging training, clear resources and ongoing support. Your work will directly influence product satisfaction, usage success and brand loyalty – making you a critical part of the customer journey.What You’ll DoDeliver engaging in-person and virtual training sessions to customers, educators, partners and internal teamsCreate and maintain training resources – from guides and videos to e-learning content – aligned with product updatesCollaborate with Product and Customer Success teams to translate features into user-friendly educationProvide post-training support and tailored guidance based on customer needs and usage feedbackLead onboarding programs for new clients and team members to ensure smooth product adoptionRepresent CommBox as a product expert during live demos, webinars, and trade showsUse data and feedback to measure training effectiveness and continually refine content and deliverySupport the development of scalable training programs and future certification pathsWhat You’ll Bring3+ years’ experience in teaching, training, tech support or EdTech – you know how to empower others with techStrong knowledge of interactive touchscreens, AV/IT environments or digital learning platformsConfident presenter and communicator – you're comfortable leading diverse groups both face-to-face and onlineAbility to simplify complex concepts into relatable and actionable learningSkilled in Microsoft 365, Teams, and common video or presentation toolsOrganised, self-driven and happy to juggle multiple training requests with easeFlexible with travel and scheduling – you’re ready to hit the road when neededBonus Skills That Set You ApartCert IV in Training and Assessment or similar adult education qualificationExperience training in education or enterprise environments using collaboration techFamiliarity with LMS platforms (like Moodle) or tools like ArticulateHands-on knowledge of CommBox, Promethean, SMART or ViewSonic screensBasic video editing or content creation skillsLocation & ReportingBased in Sydney, with hybrid flexibilityRegular travel across Australia to support in-person sessions and eventsReports to the COO and Product TeamNo direct reports – but you may mentor junior trainers or contractorsWhy You'll Love Working Here Hybrid work with autonomy and variety Be part of a mission-led Aussie tech company Tools, support and freedom to create standout training content Opportunity to grow with a scaling business Your work directly improves how people teach, meet and connectApply Now and Power a Smarter FutureIf you love helping others succeed with tech and want to play a key role in a growing team, we’d love to hear from you.
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