Your role
Some of the things they expect you to do are to:
* Ensure that all customer concerns are properly documented, processed, or referred to concerned fulfillment units/resolving parties.
* Adhere to set quality standards by providing excellent customer service at all times.
* Report regularly to CCC Lead and perform other functions as deemed necessary.
About you
To apply, you must have the following requirements:
* Bachelor’s degree in any related field.
* Open for fresh graduates to apply.
* 0-2 years of work experience in Customer Service or other similar roles.
* Preferably has experience in Customer Service (voice / non-voice) for Digital Banking or Internet Banking.
* Must have good time management skills to handle BAU.
* Open to work in Mandaluyong City, Ortigas.
Benefits
Reasons to work at SeABank include:
* Competitive salary
* Generous leave credits
* Option to convert sick leave to cash
* Work-from-home opportunities
* Work-life balance
* Prioritization of health and family
* Compensation, HMO, and rice allowance
Career progression
When you join Seabank, you can expect to gain experience in driving high-impact local projects and possess a holistic view of the business. You can make an impact and leave your mark by contributing to high-visibility projects across your rotations.
Sources
The following sources were used in researching this page:
* careers.seamoney.com/job-detail?id=J00239734&source_from=1
* linkedin.com/company/seabankph/about/
* indeed.com/cmp/Seabank-Philippines/reviews
* seabank.ph/info