Salary: $66,608 – $68,817 per year + super + benefitsEmployment Type: Permanent Full TimeLocation: Tamworth, NSWHours: 38 hours per weekApplication Closing Date: Sunday, 22 March 2026Requisition ID: REQ647258
Be the welcoming face of patient care at Tamworth Dental Clinic.
About the Role
Tamworth Dental Clinic is seeking a professional and friendly Administration Officer to join our supportive team. In this role, you will be the first point of contact for patients, staff, and visitors while helping ensure the smooth day-to-day operation of our busy 8-chair dental clinic.
You will provide high-quality administrative support and help deliver a positive experience for patients accessing oral health services.
Key Responsibilities
* Welcome and assist patients, staff, and visitors as the first point of contact
* Manage phone, email, and face-to-face enquiries professionally and efficiently
* Provide administrative support to clinical staff
* Maintain accurate and confidential patient records
* Assist patients with information and clinic processes
* Work collaboratively with the dental team to support excellent patient care
About You
We are looking for a professional, friendly, and compassionate team member who enjoys working with people and creating a positive experience for patients, carers, staff, and visitors. You take pride in delivering high-quality customer service and are confident working in a busy healthcare environment.You are organised, reliable, and able to manage competing priorities while maintaining a high level of professionalism. With strong attention to detail and solid computer skills, you are comfortable using electronic systems and administrative processes to support efficient clinic operations.
You will bring:
* The ability to plan, prioritise and organise work activities to achieve outcomes in a busy environment
* Strong attention to detail and accuracy when working with computer systems and administrative processes
* Effective listening and questioning skills in a customer service setting
* The ability to work independently as well as collaboratively within a team
* Confidence using electronic systems and workplace software
* Flexibility and adaptability when priorities change, with a willingness to assist wherever needed
About the Clinic
Tamworth Dental Clinic operates Monday to Friday, 8:00 am – 4:30 pm and provides essential oral health services to the local community.
Our multidisciplinary team includes:
* Dentists
* Dental Therapists
* Oral Health Therapists
* Prosthetists
* Dental Assistants
Together, we are committed to delivering high-quality patient care and improving community oral health.
Benefits
* Consistent full-time hours with no weekend work
* One additional day off each month
* 4 weeks annual leave plus paid parental leave
* Access to salary packaging to increase take-home pay
* Fitness Passport membership options
* Employee Assistance Program (EAP) for wellbeing support
* Supportive team environment within NSW Health
* Opportunities to collaborate with clinical and non-clinical professionals
Need more information?
Click here for the Position Description. Find out more about applying for this position. For role related queries or questions contact Katrina Healy on HNELHD-OralHealthPTLTeam@health.nsw.gov.au.
Additional Information:
* An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
* To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Information for Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging
Salary packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.
The Welcome Experience helps you and your family connect with local people and resources, making it easier to settle in and feel at home in your new community.
Learn more at www.nsw.gov.au/welcomeexperience
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