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Business support officer - reporting & systems

Newcastle
Crest Financial Services Pty
Posted: 26 March
Offer description

Business Support Officer - Reporting & Systems

We are seeking a proactive and highly organised Executive Assistant / Business Support professional to work closely with senior management.

You will play a key part in preparing management reports, coordinating information for decision-making, and supporting internal systems and technology processes.

It's an ideal role for someone who enjoys working with data, improving processes, and supporting leadership teams in a fast-moving environment.

Key Responsibilities

Executive & Management Support

* Provide high-level administrative support to senior management
* Prepare presentations, reports, and management documentation

Reporting & Data Management

* Assist with preparation of management and operational reports
* Collect and organise data from internal systems
* Maintain spreadsheets, dashboards, and reporting templates
* Ensure reports are accurate, timely, and clearly presented

Systems & IT Support

* Assist with internal systems administration and basic IT support
* Help manage user access and system documentation
* Coordinate with IT teams on system updates and issue resolution
* Support reporting platforms and data tools

Process & Project Support

* Assist with process improvements and internal projects
* Help improve reporting workflows and data management practices
* Document procedures and maintain operational guidelines
About You
* Experience as an Executive Assistant, Business Support Officer, or Senior Administrator
* Strong Excel and reporting skills
* Comfortable working with systems, technology, and data
* Excellent organisation and attention to detail
* Strong written and verbal communication skills
* Ability to prioritise tasks and support multiple stakeholders
* Proactive and solutions-focused mindset
* Experience with Microsoft Suite
* Exposure to Xplan and Xero
* Experience supporting senior leadership or management teams
Why Join Us
* Work directly with senior leadership
* Exposure to business operations, reporting, and technology
* Opportunity to develop skills in data, systems, and process improvement
* Collaborative and professional work environment
Additional Information

Questions you may be asked: Which of the following statements best describes your right to work in Australia?

Location: Heatherbrae, Newcastle, Maitland & Hunter NSW

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