Head Office environment at Macquarie Park NSW
Casual position up to 38 hours per week (Monday to Friday, 8:00 AM - 4:00 PM)
Work with a variety of large enterprise and government clients.
About us
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations. We work collaboratively with customers to deliver bespoke solutions designed to meet and exceed their business needs.
We’re trusted by industry leaders because of our dedicated customer focus and agile approaches to solving our clients’ key challenges. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to stay ahead.
When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you and empowers you to focus on your career progression.
About the Role
As a Team Member, you’ll focus on ensuring high levels of client satisfaction as you hit your service level targets through service delivery excellence. Your positive attitude and excellent eye for detail will be essential as you manage a variety of documents and processes for blue-chip and government clients.
Main Duties include:
* Sorting and preparing documents for scanning
* Scanning documents on desktop and track scanners
* Archiving and retrieving documents
* Creating and maintaining production reports
* Handling and resolving phone and email queries
* Establishing and maintaining relationships within client, suppliers, and Canon Business Services
* Providing timely and accurate input into all reports
About you
Australian citizenship is required for this role due to the nature of working with government clients. Your excellent written and verbal communication skills will be vital as you manage complex documents. You know how to meet SLA and thrive on delivering accurate and timely document management services.
In return, we offer a supportive team environment where collaboration and support from your leaders and peers is the norm.
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work.
As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group. All applicants must be eligible to work in the country they are applying to at the time of application.
Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps.
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