Job Title
Drive Business Growth as a Key Operations Leader
Timbertruss, a leading prefab manufacturer, is seeking an experienced Estimating Operations Manager to lead and manage all estimating functions in Victoria, India, and Vietnam.
Key Responsibilities:
* Lead day-to-day operations of estimating teams, ensuring optimal resource utilization, workflow efficiency, and delivery of estimating outputs that meet company standards and customer requirements.
* Coordinate department resources efficiently to meet business demands and ensure business commercial and operational performance targets are met.
* Collaborate with various internal departments to ensure smooth coordination of client requirements.
* Ensure exceptional customer service delivery, manage client relationships, resolve estimating-related issues promptly, to support customer satisfaction and retention.
* Oversee quality standards, implement quality control processes, monitor error rates, and drive continuous improvement initiatives to maintain high-quality estimating outputs.
Required Skills and Qualifications:
* Proven ability to lead and manage high-performing teams.
* Strong understanding of estimating processes, construction industry practices, building regulations, and standards.
* Experience in coordinating operations across multiple geographies, locations, or teams, ensuring alignment of processes and standards in distributed work environments.
* Excellent customer service skills.
* Excellent written and verbal communication skills.
* Experience in performance management, team development, training coordination, and succession planning.
* Strong analytical capabilities with the ability to interpret performance data, identify trends, and issues, and develop solutions.
* Proficient in using estimating software and Microsoft Office applications.
* Continuous improvement mindset.
Benefits: This role offers a unique opportunity to drive business growth and lead high-performing teams. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.
Others:
For more information about the role, please click on the link below to view the job description and submit your application through our recruitment portal.
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