Entertainment Partners sits at the financial and operational centre of the screen production industry.
Across Australia and New Zealand, we power production by simplifying complexity and bringing creativity and commerce together; budgeting to scheduling, payroll and accounting to incentives, reporting and financial governance. As the industry undergoes structural change and increasing scrutiny around compliance, efficiency and capital deployment, we exist to simplify the complex and enable story tellers to create the magic in our memories.
Role Overview
The Product Manager will lead the localization and delivery of a key EP product for the Australia and New Zealand market. This role is focused on ensuring the product is effectively implemented to meet local operational, regulatory, and customer needs.
Working closely with global product, engineering, and internal stakeholders, the role will coordinate cross-functional teams to deliver a successful implementation, from initial rollout through to adoption and ongoing use.
Beyond the initial implementation, this role will contribute to broader product and technology efforts, supporting roadmap delivery and continuous improvement across EP's suite of products where relevant.
This is a fixed-term contract of up to 12 months, aligned to the delivery and rollout of a key product initiative, with potential for extension or ongoing opportunities based on business needs.
Product Delivery
* Maintain and support the delivery of the product roadmap for EP's products, ensuring alignment with global product direction and regional priorities
* Manage and prioritise the product backlog in collaboration with product owner(s) and technology teams
* Translate business and operational requirements into clear product requirements for programming and technology teams
* Oversee multiple delivery streams across products to ensure timely and coordinated releases
* Manage the end-to-end product delivery cycle, including coordination of testing and validation prior to release
Regional Localisation and Market Insight
* Support the localisation of EP's products for the ANZ market by identifying regional regulatory, operational, and industry requirements
* Gather and leverage customer and market insights to guide regional product priorities and planning
* Identify opportunities to enhance existing products or introduce new capabilities based on customer feedback and market insights
Stakeholder Collaboration
* Build and maintain strong relationships with internal and external stakeholders across product, technology, client/customer services, marketing, legal, and corporate teams
* Partner with internal technical services team to support system integration, implementation, and operational readiness
* Represent regional product needs and customer perspectives in discussions with EP global product and technology teams
* Participate in product delivery planning and coordinate cross-functional teams in preparing for new product releases and updates
Product Adoption and Continuous Improvement
* Support product adoption by identifying and resolving issues that may affect users, working clients and internal teams to implement effective workarounds
* Respond to all client enquiries and support tickets, investigate bugs, and collaborate with stakeholders to replicate and diagnose issues
* Maintain and update programming briefs and documentation for the programming team to reflect current product updates and stakeholder requirements
* Keep internal teams informed of product changes and updates by maintaining the central product information database on Simpplr
* Occasionally provide client demonstrations to support adoption and understanding of product features
Requirements & Skills
We are seeking a hands‐on, customer‐focused product operator with strong product instincts and experience working across accounting, payroll, or production software environments in the ANZ market.
You may have experience as:
* Product management, product analyst, or product support/operations roles
* Customer‐facing roles within software, SaaS, technology, or IT service delivery environments
* Working with accounting, payroll, or production accounting platforms (e.g. Xero, MYOB)
* Supporting or delivering software implementations, system rollouts, or technical projects
* Working within film, television, or production environments (not essential but highly regarded)
You will bring:
* Strong knowledge of product delivery and implementation
* Commercial judgement and operational awareness
* Proactive, action‐oriented, and structured approach
* Technical curiosity and aptitude
* Advanced troubleshooting and systems literacy
* Analytical mindset for translating feedback into action
* Strong interpersonal skills across teams, clients, and stakeholders
* High integrity, accountability, and discretion
* Energised by collaborating with cross‐functional teams to make products succeed
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