About the Role
This is an exciting opportunity for a Data Analyst to join our Business Operations team at TCN - The Card Network. As a key member of our team, you will report directly to the VP of Operations and be responsible for supporting several applications.
Responsibilities:
* Create executive-level reporting on all aspects of IPC services, including trend analysis, cost benefit/ROI analysis, and forecasting.
* Maintain self-service dashboards for business teams using BI software.
* Assist in the development of reports for easy analysis of key information.
* Assist in the design, maintenance, and interpretation of basic operational reports to monitor both retailer and manufacturer activity.
* Analyze past results to report cost benefit and performance improvements.
* Query, interpret, evaluate, and interrelate transactional data and present findings to internal management and external customers.
* Monitor high-transaction databases to ensure accuracy and effectiveness.
* Perform ad-hoc reporting as needed.
* Interact with internal and external peers and managers to share complex information related to your area of expertise.
* Act as a liaison between the business and IT.
* Work with clients to extract project/reporting requirements.
* Assist with forecasts and projections for executive planning.
Qualifications:
* A minimum of two years related experience in business information systems and process analysis required, with strong data analysis skills and data process modeling skills.
* An undergraduate degree in Data Science, MIS, Math/Statistics, Business, or equivalent.
* Experience developing reports for end-users (Excel, Business Objects, Crystal Reports, Tableau, Power BI, SAP Analytics Cloud).
* Experience with SQL, Oracle, or Postgres preferred.
* Previous experience in evaluating ROI, forecasting, and trend analysis is a plus.
* The ability to communicate effectively in both written and verbal communications to all levels of management.
* Project management skills, including the ability to manage multiple projects, define project scopes, and establish and maintain project timelines.
* Understanding of manufacturing and retail relationships as it relates to reverse logistics is preferred.
We're an Equal Employment Opportunity Employer
TCN - The Card Network provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, citizenship, veteran's status, age, disability status, genetics, or any other category protected by federal, state, or local law.