Ward Clerk Job Description
The Reid Ward is seeking a skilled administrative professional to provide exceptional support and assistance to patients, families, and staff.
Your key responsibilities will include:
* Ensuring seamless bed management and utilisation through efficient admission and discharge processes.
* Managing incoming and outgoing calls on the ward with professionalism and accuracy.
* Providing timely and accurate information to queries from patients, visitors, and other departments.
* Collaborating with medical staff and colleagues to deliver an outstanding hospital experience for patients.
* Compiling and managing patient admission papers and clinical notes with precision and attention to detail.
To succeed in this role, you must be an effective and approachable individual with:
Required Skills and Qualifications
* A minimum of two (2) years' experience in an administration hospital-based role.
* Excellent communication skills with a strong focus on customer service.
* Intermediate-advanced skills utilizing the Microsoft Office suite with a high level of data entry accuracy.
* Strong time management and organisational skills with the ability to multitask effectively.
* A certificate in Medical terminology is highly regarded.
* A professional and personable disposition with excellent interpersonal skills.
* Previous experience using Patient Information Systems (i.e. Meditech) and hospital mainframe systems.
Benefits
This role offers the opportunity to work in a dynamic and supportive environment with a chance to develop your skills and advance your career.
Others
We value our employees' contributions and offer a range of benefits including opportunities for growth and development.