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Information systems analyst (12 month temporary)

Ipswich
Temporary
Nsw Government
Posted: 22 May
Offer description

Information Systems Analyst (12 month temporary)

Are you ready for a career that creates meaningful impact? Here's your opportunity to work for an organisation that informs and challenges government to improve outcomes for citizens.

Who we are?

For over 200 years, the Auditor-General has assisted the Parliament of New South Wales to hold government accountable for its use of public resources.

Recognised as a centre of excellence in professional services, the Audit Office of New South Wales is an independent integrity agency. We conduct financial and performance audits across a diverse range of portfolios such as health, education, transport, local government, environment, justice, community services, industry and more.

Our work is diverse, challenging and meaningful. Our people interact with diverse stakeholders regularly, and embrace opportunities to positively impact the lives of NSW citizens. A career at the Audit Office is more than you imagine.

We have a people-focused culture, supported by corporate values that encourage pride in purpose, curiosity and open-mindedness, courage and integrity. Our diverse backgrounds, perspectives and experiences help us deliver high standards of work that reflects the communities we operate in.

At the Audit Office, you won't just fit in. You'll belong.

How will you contribute?

Joining the Audit Office means being part of a team dedicated to excellence, integrity, and making a tangible difference for the people of NSW.

We're looking for a motivate and detail-oriented individual to join our Information Technology team as an Information Systems Analyst. This twelve (12) month contract role offers a valuable opportunity to gain hands-on experience in information governance and compliance and records management. It's a great fit for someone who enjoys problem-solving, working with information, and learning new technologies in a supportive environment.

In this role, you will engage with the business to support the delivery of the Audit Office's vision, mission, values, goals and strategies. You will do this by supporting compliant and effective information management practices, contributing to new initiatives, and ensuring information systems and processes operate efficiently and in compliance with relevant requirements. You will contribute to the development of records disposal processes and support the use of records management systems to support lifecycle management of records in accordance with approved retention and disposal authorities. You will also assist with the sentencing and disposal of physical records held in storage.

Other key responsibilities of this role can include:

* Engage with the business to support compliant and effective information management practices and to contribute to new initiatives, including:
* Elicit and document new business requirements for information management systems and deliver a solution to satisfy business requirements.
* Provide advice and guidance to the business on integrating information management and system usage into their processes to ensure they are compliant and effective.
* Provide day-to-day support and troubleshooting for staff and an escalation point for other members within the IT team.
* Coordinate and facilitate training and awareness sessions to promote compliance with information and records management.
* Engage in team and branch planning activities and contribute to initiatives.
* Ensure the efficient and compliant operation of information systems, including:
* Assist in preparing and implementing policies, procedures, and guidelines relating to information systems in line with Audit Office policies and regulatory requirements.
* Assist with the administration and maintenance of information systems to ensure information is accessible, reliable and secure.
* Ensure the effective management of information processes, including:
* Assist with the retention, archiving and disposal of information, encompassing all aspects of the record lifecycle in accordance with established processes and policies.
* Conduct routine reviews to assess compliance, information management practices, system effectiveness, and find opportunities for process improvement in accordance with established processes and policies.
* Stay up to date with records and information management technologies and best practices.
* Delivering specific corporate/team objectives as agreed to achieve the Audit Office vision, purpose, values, goals and strategies.
* Ensuring compliance with the Audit Office Code of Conduct and all other internal policies, business rules and procedures including records management and workplace health and safety policies.
* Understand and implement cyber security best practices.

What will you learn?

We will challenge and develop you, encourage your curiosity, open-mindedness, and courage. A bird's eye view of the whole state government is on offer, a unique opportunity that few professionals are exposed to.

Our audits are purposeful and are determined each year to reflect the contemporary challenges that NSW faces, providing you with the opportunity to work on a variety of issues and challenges.

We value the growth and development of our people, with leaders who guide and mentor on your professional journey. With a focus on wellbeing, we support you to perform at your best and achieve meaningful outcomes in your role.

What will you need to succeed?

The successful candidate will:

* Support the day-to-day management of key systems including SharePoint and our records management platform so they are used effectively.
* Provide customer service and training to internal users.
* Assist with assigning appropriate retention and disposal rules to government records.
* Help ensure compliance with NSW Policies, standards as well as internal policies, processes.

We're looking for someone who:

* Has good organisational skills and meticulous nature, possesses a logical, fact-oriented, analytical mindset.
* Is eager to learn and can quickly grasp new concepts and systems.
* Is a problem-solver who can think critically and apply logic to resolve issues.
* Ideally understands the principles of recordkeeping in the NSW government context.
* Is comfortable working with SharePoint and Microsoft 365 tools.
* Is a clear communicator and enjoys helping others.
* tertiary qualification or equivalent experience in a relevant discipline with demonstrated substantial understanding of governance as it applies to the public sector.
* To be an Australian permanent resident or citizen or New Zealand citizen.

What are the benefits?

We provide genuine flexibility in the way we work, along with competitive benefits.

On offer is a 35-hour work week and a total remuneration package (including superannuation) from $97,819 to $114,782 per annum depending on your experience, skills and capabilities.

The Audit Office is a rewarding, challenging and impactful place to work where we value diversity and take a collaborative approach to 'getting things done'. Here you can have a rewarding career with purpose, and real work-life balance as well as unique opportunities for professional development and personal growth. You will work with friendly, talented colleagues to solve complex problems and work with high-profile clients.

The Audit Office is committed to supporting flexible working arrangements to create a diverse, skilled and motivated workforce capable of delivering quality products and efficient services. Our standard way of working requires you to work at least 50% of contracted hours from either our head office, an auditee location, or a related worksite. If required, you can balance your attendance on-site over a month, with a minimum of one day per week in one of these locations.

Get started.

Our diverse backgrounds, perspectives and experiences help us deliver high standards of work that reflects the communities we operate in. The Audit Office of New South Wales values diversity and inclusion in the workplace. We welcome and encourage applications from people of all genders, ages, backgrounds, Aboriginal and Torres Strait Islander people, people with a disability, and those from culturally and linguistically diverse groups. If you are excited about this opportunity but do not think you meet every requirement, or feel your experience does not align perfectly, we still want to hear from you.

For your application to be considered, you must include your resume, as well as a cover letter that addresses these two targeted questions:

* Describe a time you supported or improved the use of an information management system (such as SharePoint, or a records management system), covering what the problem or need was, what you did to address it, how you supported users, and the outcome achieved. (300 words maximum)
* Describe a time when you had to review, analyse or investigate information to identify the underlying cause of a problem and improve certain practices. How did you approach the task, what did you do and what was the outcome? (300 words maximum)

As this role requires the successful candidate to demonstrate that they meet the capability to write and prepare material that is well structured and easy to follow, we strongly discourage reliance on tools such as ChatGPT for the preparation of cover letters or answers to targeted questions for this role.

If you are interested in making a positive difference to the people of NSW, click Apply Now.

Applications close midnight Monday 18 May 2026.

For further information please contact or visit www.audit.nsw.gov.au for more information about the Audit Office and the important work we do.

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