Company Description
Helloworld Travel Limited is a global travel‐distribution company headquartered in Australia, with a presence across Australia, New Zealand, Fiji, and Europe. Listed on the Australian Stock Exchange (ASX:HLO), the company operates across Retail, Wholesale, and Inbound business domains, encompassing renowned travel brands like Helloworld Travel, Viva Holidays, and Cruise Co. With over 2,064 retail networks and 600+ employees, Helloworld Travel Limited provides comprehensive travel products and services globally. Its innovative air consolidation and destination‐management operations enhance travel experiences worldwide.
Role Description
This is a full‐time, on‐site role for a Travel Consultant located in Hobart, TAS. The Travel Consultant will provide exceptional service to clients by offering expert travel advice, planning and booking domestic and international travel arrangements, and curating tailored travel experiences. Daily responsibilities include consulting with clients to determine their travel needs, coordinating logistics such as flights, accommodations, and tours, and effectively managing booking systems, issues, and client inquiries to ensure smooth travel experiences. The Travel Consultant will also stay updated on travel trends, destination information, and product knowledge.
Qualifications
* Client engagement and customer service skills to build relationships and provide excellent service.
* Proficiency in travel booking systems and tools, along with organizational and multitasking skills.
* Comprehensive knowledge of domestic and international travel trends and destinations.
* Effective communication and presentation skills, both written and verbal, with strong attention to detail.
* Ability to handle complex itineraries and address customer needs efficiently.
* Positive attitude, problem‐solving ability, and adaptability in a dynamic environment.
* Previous experience in the travel industry or a related field is advantageous but not mandatory.
* Relevant certifications in travel or tourism are a plus.
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