Electrical Operations Specialist Job Description
This position offers a broad scope of responsibilities including customer onboarding, asset management and meter data delivery.
The role requires collaboration with internal teams and external partners including suppliers, installers, network companies and regulators.
* Assist in the management of customer onboarding by processing agreements, analyzing system exceptions and managing embedded network metering;
* Provide technical support to metering technicians and assist with field work orders for installation, faults and maintenance activities;
* Deliver and operate an asset management plan and manage contract relationships with third-party installers;
* Manage transactions in accordance with industry requirements and timeframes;
* Develop expertise in meter management systems, analyze system performance and work with software development teams on system improvements;
* Develop and maintain operational procedures and systems including metering installation, faults and maintenance processes.
Key Qualifications:
* Technical knowledge of electrical operations and metering systems;
* Analytical and problem-solving skills;
* Excellent communication and interpersonal skills;
* Ability to work independently and collaboratively as part of a team;
* Strong organizational and time management skills.
Benefits:
* Competitive compensation package;
* Ongoing training and professional development opportunities;
* Collaborative and dynamic work environment.