Direct message the job poster from Howden Insurance Brokers AustraliaHuman Resources Business Partner at Howden Insurance Brokers AustraliaAbout HowdenWe are part of the Howden Broking Group, the world's largest privately owned insurance broker, headquartered in London. Since launching our Howden Pacific business in March 2021, we have grown from a team of three to over 340 employees across Australia and New Zealand.Our mantra is to be People First. We believe you can teach someone new skills, but not how to be a different person. We offer a chance to join a rapidly growing business at an exciting time, with a genuinely collegiate culture and highly engaged team.The opportunityWe are seeking a dedicated and proactive IT Support Analyst to join our team in Sydney. In this role, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our IT systems, and contributing to various IT projects. This is an excellent opportunity for someone with a passion for technology and a commitment to delivering high-quality support.Responsibilities will include:Provide desktop support to employees, resolving hardware and software issues promptly.Manage and maintain IT infrastructure, including servers, networks, and workstations.Assist with the installation, configuration, and maintenance of IT equipment and software.Collaborate with the IT team on projects and initiatives to improve IT services and infrastructure.Maintain accurate records of support requests and resolutions using our ticketing system.Ensure compliance with IT policies and procedures.Implement and maintain security measures to protect data and systems from threats.Oversee the inventory, tracking, and maintenance of IT assets, ensuring optimal utilisation and security.Let’s talk about youWe are growing rapidly so you will need to be comfortable rolling up your sleeves and taking on multiple challenges and projects.As a Support Specialist, you will need to have:Proven experience in an IT support role, preferably within a corporate environment.Strong knowledge of Windows operating systems, as well as common software applications.Familiarity with network and server management.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Just as importantly, you will be someone who embodies our cultural values: Put people first, be authentic, challenge complacency, think client, pursue excellence and keen to make your mark.Remuneration and benefitsIn addition to competitive remuneration, we offer free salary continuance insurance and our industry-leading bonus leave benefit, where employees can qualify for up to two weeks' additional paid leave each year.What’s next?If this role sounds like you, send your resume and a short summary through the ‘Apply’ button above and to find our more information about us visit our website.If you have any questions please feel free to reach out to our HR Business Partner, Hayley Diamond at Hayley.Diamond@howdengroup.com.EEO StatementWe wish to provide a supportive and welcoming workplace environment, which represents the communities and cultures within which we live and work. We have a huge diversity of talent from all walks of life, each with unique experiences and perspectives, all of whom can make a difference. Howden Pacific strives to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionInformation Technology and Customer ServiceIndustriesInsuranceReferrals increase your chances of interviewing at Howden Insurance Brokers Australia by 2xGet notified about new Information Technology Support Analyst jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoInformation Technology Help Desk AnalystSydney, New South Wales, Australia A$90.00-A$110.00 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$70,000.00-A$85,000.00 2 weeks agoSydney, New South Wales, Australia 2 weeks agoMacquarie Park, New South Wales, Australia 1 month agoAd Hoc Service Desk Analyst - Desktop, Networking, projectSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia A$35.00-A$50.00 3 weeks agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 5 days agoTechnical IT Trading Support (Financial Trading)Greater Sydney Area A$89,686.00-A$98,654.00 1 week agoHomebush, New South Wales, Australia 5 days agoWe’re unlocking community knowledge in a new way. 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