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Campus store customer service

Joondalup
The School Locker
Customer Services agent
Posted: 14 February
Offer description

Casual Campus Store Customer Service – Edith Cowan University, Joondalup

The School Locker, one of Australia's leading education retailers, is passionate about supporting students and educational institutions nationwide. With over 110 locations across school, university, and superstores, we provide a wide range of essential educational resources, from uniforms and textbooks to technology and stationery.

We're looking for Casual Campus Store Customer Service staff to join our team at the Edith Cowan University campus store in Joondalup. This role is perfect for individuals who enjoy a vibrant, student-focused environment and are dedicated to helping students succeed.

Key Responsibilities:

* Deliver exceptional customer service with clear and friendly communication
* Operate POS and inventory systems with precision and attention to detail
* Process sales, assist with stock movement, and accurately handle transactions
* Pick and pack customer online orders for delivery or store pick-up
* Maintain high merchandising standards and support sales initiatives
* Follow direction from the support office to meet store and sales goals
* Accurately perform administration tasks and keep organised records
* Work independently as well as collaboratively within a supportive team
* Approach work with a positive, enthusiastic attitude
* Manage time effectively, maintaining composure to meet deadlines

What We're Looking For:

* Strong written and verbal communication skills
* High attention to detail and effective time management
* Ability to work well both independently and within a team
* Previous experience in retail customer service or a similar role
* Proactive attitude and commitment to providing outstanding service
* Manual handling required (lifting, carrying, and physical tasks involved)

Requirements:

* Australian residency or valid working rights
* A valid Working with Children Clearance or the ability to obtain one
* Availability during Store Hours (8:30 - 4:30 Monday to Friday) - Please note availability on application.

Why Join The School Locker?

As we continue to grow across Australia and expand online, your role will be integral in supporting our mission and adapting to the evolving needs of our customers. This is an exciting opportunity to work in an education-focused environment and make a difference in the lives of students. If you're ready to contribute to our vision, apply now with your cover letter and resume

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