Post Office Specialist Job Description
About this role:
You will be responsible for dealing with postal services, financial transactions, forms and foreign currencies in a busy office environment. Your tasks will include handling monies accurately, using computer systems to process compliance checks regularly and manage high volume posting activity.
Key Responsibilities
* Handle customer complaints professionally and promptly
* Process regular compliance checks
* Follow safety and security policies at all times
* Manage high-volume posting activity efficiently
Requirements
* Excellent customer service skills with the ability to listen and communicate effectively
* Confident and friendly approachable nature when interacting with customers
* Able to work accurately and efficiently under pressure
This is an excellent opportunity for someone who is organized, efficient and able to work well under pressure. You will receive full training and ongoing support to help you succeed in this role.