The primary role as Office Administrator is to be part of the day-to-day operations of the office. You will be expected to provide administration services for staff and customers in a professional and effective manner in accordance with management's standards and company policies. This position is full time 8:30am -5:00pm Monday - Friday.
* Answer calls and emails and action accordingly
* Delivery Inquiries
* Sales Inquiries
* Account payments
* Maintaining and updating Drivers calendars and customer orders
* Coordinating Delivery Driver Daily Calendars
* Input customer orders into RMA Route Software
* Contacting delivery order customers
* Invoicing of goods to customers
* Serving of Customers in Store
* New Customer Onboarding
* Set up new customers in RMA Route software
* Set up Credit Card payment schedules and processing
* Pick and pack postal orders
* Existing Customers
* Maintenance of records
* Updating credit card details and email addresses
* Updating Purchase Orders
* Overdue Account Calls
* Daily processing and updating of sales notes from drivers runs
* Equipment Inventory processing
* Uploading of new equipment
* Completion of equipment movement in RMA route software
* EOM Processing and reporting
* Filing of paperwork
* Any other tasks and projects as directed by management
* Observe and practice OH&S and Quality policy, guidelines and procedures.