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About The Role
We're on the lookout for a Quality Control Analyst to join our Financial Crime Operations team, with a focus on Enhanced Customer Due Diligence (ECDD).
This role plays a key part in helping us mitigate financial crime risks by ensuring our policies, procedures and standards are being applied correctly across operational activity.
You'll be part of the team responsible for ongoing monitoring of how our people fulfil their Financial Crime obligations—assessing AML and ECDD functions and reporting any compliance gaps.
As an Analyst, you'll ensure that everything meets the mark before it goes out the door. You'll work closely with the QC Manager and Senior Analyst to uphold our QC standards across various business groups, and contribute to collaboration sessions, forums, and QC-Ops working groups that help shape our processes.
You'll engage with stakeholders across ECDD Operations, AML Operations, Fraud Investigations, Financial Crime Analytics & Systems, FCC, Risk & Assurance, and KYC Operations—so relationship-building and clear communication are essential.
About You
The ideal candidate will have a strong understanding of QC or Financial Crime Operations, with relevant experience. Knowledge of ECDD work types, AML investigations, and reporting is essential.
Experience in AML / CTF compliance, enhanced customer due diligence, and customer exits is required.
Experience with sanctions screening, TTRs, IFTIs, and fraud investigations is desirable but not mandatory.
You should be confident in identifying process gaps, writing detailed assessments for high-risk cases, and advising senior leaders independently. Ability to translate complex information into clear insights and coach others on QC standards is important. Familiarity with regulatory responsibilities and accuracy in work is also necessary.
Beyond technical skills, we seek someone curious, collaborative, and genuinely committed to meaningful work, thriving in a team that values open communication, continuous improvement, and safety.
If you enjoy working across teams and are ready to make a difference, we'd love to hear from you.
About Us
BOQ Group is a unique collection of challenger brands committed to providing an alternative to traditional Australian financial services. Our brands include Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, and BOQ Specialist, each serving distinct customer segments but united by a goal to build social capital through banking—trust, community, and growth.
We promote an inclusive environment that values diversity and leverages differences to foster innovation. Since 2021, BOQ Group has been recognized as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In 2023, we launched an innovative Reconciliation Plan to promote inclusivity and positive change.
Our Benefits
We offer a comprehensive benefits package aimed at supporting your professional and personal growth, including:
* Flexible working arrangements
* Discounted financial products
* Salary sacrificing options
* Paid parental leave with no minimum requirements
* Option to purchase additional annual leave
* Discounted private health insurance
* Employee Assistance Program (EAP)
* Access to employee network groups (First Nations, LGBTQIA+, Multicultural, etc.)
* Pride in Diversity membership and participation in the Australian Workplace Equality Index
We are dedicated to creating a supportive and inclusive workplace. Join us and be part of a company that truly cares about its people and community
How To Apply
To apply for this role at #boqgroup #transformation&operations, follow the links or visit our Careers Page.
BOQ Group encourages diversity and welcomes applications from Aboriginal and Torres Strait Islander peoples.
We celebrate diversity in all forms and invite you to share your pronouns and any reasonable adjustments needed during the interview process.
Employment is contingent upon successful background screening to meet legal obligations under the Anti-Money Laundering and Counter Terrorism Financing Act, including identity, reference, criminal, immigration, academic, and bankruptcy checks.
Please no agency applications.
Seniority level: Entry level
Employment type: Full-time
Job function: Research, Finance, and Analyst
Industries: Banking, Financial Services, and Business Consulting and Services
Locations include Brisbane, Queensland, Australia.
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