Change manager

Change Manager – NV1 Clearance Required

6-month Contract (potential to extend)

Melbourne (Hybrid)

Competitive Day Rate DOE

Salt are recruiting for an experienced Change Manager to join a high-performing technology and security program delivering critical initiatives within a secure environment. This is a hands‐on role supporting the successful implementation of system and process changes across a complex, fast-paced delivery landscape. Working closely with project managers, technical teams, and operational stakeholders, you will play a key role in ensuring change initiatives are effectively coordinated, communicated, and embedded into business‐as‐usual with minimal disruption.

This role is a 6‐month contract with potential for extension, based in Melbourne with a hybrid working model. Due to the nature of the role, an NV1 security clearance is required.

Key Responsibilities

• Support end-to-end delivery of change initiatives across technology and operational programs
• Partner with project managers, technical teams, and business stakeholders to coordinate change and implementation activities
• Conduct impact assessments, develop implementation plans, and track readiness across impacted teams
• Deliver clear and practical communication to prepare operational teams for upcoming changes
• Develop high‐quality training materials, including user guides and process documentation, and facilitate training sessions and briefings
• Identify risks and impacts, contributing to mitigation strategies and escalation where required
• Monitor adoption and ensure successful transition of changes into business‐as‐usual processes
• Maintain change documentation and artefacts in line with program governance and standards

Key Experience

• Demonstrated experience in change management or project delivery roles supporting technology and system or process implementations
• Proven ability to work collaboratively with cross‐functional teams to deliver structured change outcomes
• Hands‐on experience across core change activities including impact assessments, implementation planning, readiness tracking, and training delivery
• Strong communication skills with the ability to translate technical concepts into clear, user‐friendly training and guidance
• Highly organised with the ability to manage competing priorities and meet deadlines in fast‐paced environments

Desirable Experience

• Experience working in secure or controlled delivery environments
• Exposure to telecommunications or large‐scale operational environments
• Familiarity with ServiceNow or similar workflow platforms
• Formal change management certification (e.g. Prosci, ACMP) or equivalent experience