We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600 Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses. About the role: As a Talent Partner at Tyro you will work closely with business leaders and People Partners to deliver great people outcomes! You'll be responsible for key portfolios that are keen to work with you to find the best talent. If you are a natural partner, and like to work closely with leaders on strategic hiring initiatives as we look to become more proactive vs reactive, then this is the role for you! What you'll do: Manage the end-to-end recruitment process for roles for Tyro's sales, customer service, marketing and corporate services teams, keeping a positive candidate experience front of mind. Work closely with the People Partners on key initiatives aligned to your portfolios. Partner with people leaders to understand current and future talent needs of your portfolios. Build and maintain strong talent pools, engaging passive candidates and creating long term pipelines. Implement best practices for Diversity, Equity, and Inclusion in hiring strategies and processes. Track recruitment Service Level Agreements (SLAs) and hiring metrics to optimise hiring strategies and influence decision making. Provide regular reporting to key stakeholders with the ability to deep dive into it as required. Support talent projects and initiatives. What you'll bring: Proven experience as a Talent Partner, with a mix of experience across customer service, sales and corporate functions. Previous experience managing high-volume recruitment, ideally in Customer Support or operations roles. Strong sourcing skills, with the ability to engage passive candidates and to build long-term relationships for specialised roles. Previous experience in setting up and running assessment centres would be advantageous. A data-driven mindset, comfortable with recruitment analytics, hiring trends, and using insights to shape strategies. Excellent stakeholder engagement and communication skills, with the ability to influence hiring decisions. A passion for candidate experience and Employer Brand. Ability to juggle multiple priorities and maintain a strategic approach to hiring challenges. Previous experience using an ATS and the ability to optimise for efficiency - we currently use Workday. Perks and Benefits We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of our people across Australia. Here are just some of the things Tyros tell us they love about working here: A hybrid working policy that truly enables you to live your best life. Learning and career development opportunities. 16 weeks paid primary carers leave. 12 weeks paid secondary carers leave. We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games. Mental health and wellness initiatives. Personal finance initiatives. Why work for us We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Our Story Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 600 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Values Wow the Customer - We love our customers and we want them to love us too. Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard. Commit to Greatness - We think big, move fast and dare to be different. We're always asking 'what's next?' Stay Hungry - We ooze passion and determination and we play as a team to win. Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate. J-18808-Ljbffr