Overview
Join to apply for the Senior Enterprise Sales Associate role at ServiceNow.
ServiceNow is the fastest growing enterprise cloud software company in the world. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The ESA has two key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for building quotes and proposals; creating strategic account plans; running business reviews; and working alongside the broader account team including Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development. The role involves both selling and sourcing deals to drive new business and develop ServiceNow's next generation of sales talent through a structured development and promotional path.
Every Day, You'll Get To
* Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
* Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
* Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
* Provide 'on demand' sales support to customers
* Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
* Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
* Identify the right specialist/ support resources to bring into a deal, at the right time
* Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
* Invest in yourself by continuing to develop your skills through formal training, coaching and feedback
Qualifications
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
* Ran full cycle sales deals for 1-2+ years
* Are coachable and focused on personal development to learn new skills
* Have the ability to understand the "bigger picture" beyond solving a siloed issue
* Are driven and consistently able to apply newly learned, complex knowledge
Additional Information
* Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
* Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
* AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
* Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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