Excellent customer service opportunity to work with one of our clients in Gold Coast! If you are energetic person with great communication skills and someone who is reliable - this role might be perfect for you.
About the role:
Role: Customer Service Representative
Anticipated Duration:5 to 6 weeks
Start Date:8th October
Location:Gold Coast, Burleigh
Hours: Monday to Friday (8:30 am to 5 pm); the anticipated hours are 40 hours per week for this contract.
Salary:$32 - $35 p/h (depending on experience)
Benefits:Potential to go permanent, incentives for performance over the duration
Role Responsibilities:
Conduct outbound calls using a provided script to gather key information to update the database
Engage with clients for approximately 2.5 minutes per call, asking eight straightforward questions, including:
Inquiring about fleet size and vehicle types
Meet performance targets by making 100 to 130 calls per day.
Accurately enter data directly into HubSpot.
About you:
Prior experience in outbound calling
Exceptional interpersonal skills and a strong commitment to customer service.
Excellent communication abilities
Ability to work towards KPIs
Good attention to detail as you will be updating Hubspot database
Demonstrate enthusiasm and passion for client interactions.
Adaptable and flexible, able to thrive in a dynamic environment
This pay rate is inclusive of mandatory 25% casual loading