At Metcash you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash your work makes a real difference to independent businesses and local communities empowering you to :
* Grow your career with tailored development programs
* Thrive your way with flexible work options
* Make your mark in a high-performing values-led team
Metcash Food is all about championing successful independents. We partner with thousands of IGA and Foodland retailers across Australia helping them thrive by offering competitive pricing, a strong supply chain and the tools they need to serve their local communities. Being part of Metcash Food means you’re not just supporting independent retailers you’re helping strengthen communities one store at a time.
About the Opportunity
We’re looking for a Store Manager to lead one of our wholesale food outlets. This role you’ll be accountable for the safe and profitable operation of the branch, delivering on financial targets, sales growth and exceptional DIFOT service levels. You’ll also be the custodian of customer service excellence, leading and developing your team to ensure we deliver the best outcomes for our customers, partners and communities.
In this Role
* Drive sales growth and deliver on financial targets, budgets and efficiencies.
* Champion a safe, engaged workplace and ensure compliance with all health, safety and environmental legislation.
* Lead and inspire large teams including Operations Managers, Customer Service Managers, Stock Controllers and Award Team Members.
* Develop succession planning, coaching and career development for your team.
* Build strong partnerships with customers, suppliers and 3PL/4PL providers to ensure DIFOT excellence.
* Ensure seamless operational standards including promotional execution and inventory management.
* Negotiate and manage EA agreements, workforce planning and transport tenders.
You're Likely a Match If
* Strong leadership experience managing large diverse teams.
* Experience in P&L ownership, budgeting and forecasting.
* Proven background working with union EA negotiations.
* Experience with 3PL and 4PL transport providers and warehousing operations (WMS, FMCG or retail preferred).
* Strong conflict resolution and customer service skills.
* Demonstrated ability to coach, mentor and develop talent.
* Knowledge of WHS, COR, HACCP, food safety and environmental compliance.
* Solid skills in Microsoft Office and inventory management systems.
What's on Offer
We're proud to offer a workplace that supports your well‑being, growth and belonging:
Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australia’s leading wholesale distribution company with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent family‑owned businesses to shape vibrant communities. Through our food, liquor and hardware pillars we help retailers become the Best Store in Their Town by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion and sustainability and we welcome applicants from all backgrounds including First Nations. If you need support during the application process just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger!
Job Details
Employment Type: Full Time
Experience: Years
Vacancy: 1
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