Working under some of the best leaders you could only hope to work with, SMAART Recruitment has teamed up with a growing technology and consulting business that helps Medium - Enterprise level clients with growing, managing and optimising their businesses.
Due to increased demand for their platform and services, their consulting division are looking for a Workforce Management Consultant to join the team.
As a Workforce Management Consultant you will help a range of businesses with all of their workforce management problems and delivering Alvaria/Aspect WFM training and consulting for new and established partners.
In the WFM Consulting role you will be working and liaising with some of the biggest companies in Australia and New Zealand all while learning and growing under their great Management team.
What we are looking for:
- Previous WFM/WFP experience and knowledge
- Experience in Operations or Management in a Call Centre or CX environment
- Experience in Alvaria/Aspect workforce management software
- Someone with high attention to detail and excellent communication skills both verbal and written
- Knowledge of Microsoft Suite
About the position:
- Full training and on-going support and career advancement opportunities
- $100,000 - $110,000 + Super
- Central location, close to public transport
- All tools of the trade provided
- Modern office and awesome team
- Hybrid working, a flexible mix of working from the office, on-site with the client and WFH
- Travel both Domestic and Internationally
For a confidential discussion about this position, please contract Will McPhee from SMAART Recruitment.