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Front office supervisor

Mission Beach
Travel + Leisure Co.
Posted: 8 June
Offer description

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE YOU GROWDiscover a career fueled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Club Wyndham Mission Beach team as a Front Office Supervisor today!How You’ll ShineTo actively contribute to this global company’s visionto put the world on vacation, as a Front Office Supervisor you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.How You’ll Be RewardedBuild your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:Discounted hotel stays across the worldSubsidised Private Health Insurance (upon successful completion probation period)Professional development fundingWhat You’ll BringTo be considered for this great opportunity it is essential that you have the following skills and attributes:Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years is desirable)Knowledge of hotel property management systems, Opera preferredEvents experience highly regardedExcellent communication skills, written, verbal and active listeningDetail focused with an organised approach and ability to multitaskPositive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectationsExceptional time management skills and the ability to work under pressureStrong negotiation and problem solving skillsProficiency in using a computer and Microsoft Office applicationsBookkeeping /finance experience is highly regardedImmaculate presentation and grooming standardsAbility to work a flexible roster, including weekends and school and public holiday periodsThe capability to work in a fast-paced environment both as part of a team and autonomouslyWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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