WHAT YOU'LL DO
This is a multifaceted role with many areas for you to own, specialise in, or – if you're up for the challenge – build and lead a team around.
* Serve as a face of LawY for a portfolio of law firms and/or in‐house legal teams within your specialty, owning relationships from its very foundation, sale, and onboarding through adoption, expansion, and renewal.
* Design, refine, and operationalise LawY's customer engagement framework for scale – we're at an inflection point where the next big steps need to be built together. Your input and execution will be both appreciated and expected as we scale.
* Drive sustained product adoption through structured training programs, tailored success plans, and proactive engagement to optimise usage.
* Be a trusted strategic advisor to the clients in your portfolio, aligning LawY to their goals, uncovering new use cases, and helping them re‐define how legal work gets done in the AI age.
* Track customer health metrics to proactively identify churn risks and strengthen retention.
* Work closely with Product and Marketing teams to turn client feedback into actionable insights that inform our roadmap, messaging, and go‐to‐market strategy.
WHAT YOU BRING
* You'll need a Bachelor's degree qualification in law and 5+ years of experience in employment law with knowledge and or enthusiasm for legal tech, legal AI and helping lawyers reinvent traditional methods of practice.
* Self‐starter: manage complex, ambiguous projects in a fast‐paced environment.
* A genuine interest or disposition for business development – you're a natural presenter and are energised being in the room.
* Commerciality: High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. You are comfortable with metrics – driven by data, customer health, and outcomes over process.
* Experience with effectively and safely using AI in legal practice would be a big plus.
WHAT MAKES YOU DIFFERENT
* You're a legal professional who geeks out over both case law and product design. You've seen the inefficiencies in traditional practice and thought "there has to be a better way." Now you want to build that better way.
* Legal nerd at heart: You genuinely enjoy diving deep into legal frameworks, workflows and understanding how law firms actually work. You're not running from law, you're finding a new way to practice it.
* Traditional practice refugee: You've done the billable hours, court or transaction dates and client‐based work. You want to now use your expertise and experience to help build tools that you wish you had in practice!
* Small‐to‐medium firm expert: You understand that a 5‐person practice has different needs than a 500‐lawyer firm, and you're passionate about serving this underserved market.
* LegalAI enthusiast: You're excited about AI's potential while understanding the critical importance of accuracy, ethics, and risk management in legal applications.
WHAT'S IN IT FOR YOU
* Meaningful Work Help lawyers use AI safely and efficiently. You'll be the critical bridge between legal practice and technology.
* Real Autonomy You're not a cog. We give you full trust and ownership to tackle big, complex projects and make genuine impact.
* Authentic teamwork with passionate people who love what they do (half of our team are practising or former lawyers).
* Well‐funded & global LawY is part of the LEAP group. You will have the creative freedom of an early‐stage business with the benefit of working in a larger well‐funded, market‐known and stable global corporate group.
* Learn from the Best Our founder Christian Beck has been building legal products and tools for over 30 years. There are opportunities to expand your career based on where your interests lie within this exciting legal tech market.
* Career Growth Pathways Access to mentorship and cross‐functional exposure, learning platforms and professional development.
* Modern Work Style Collaborate meaningfully, keep projects moving, refine products, and manage stakeholders – work that actually matters.
THE PERKS
* Flexible Work hybrid role, with two fixed in‐office days
* Weekly catered breakfasts and lunches and stocked kitchen
* Quarterly company events - think team outings, hack days, sailing trips, themed parties, wellness experiences & more
* Additional leave to study or purchase
* Weekly office massages
* Corporate dental and optical benefits
* Employee Assistance Program (EAP)
* Work anniversary and peer recognition awards
* LEAP Home - designed to help you get into the property market
* The SWAG of course!
Join us at LawY and be part of a fast‐paced and innovative team that is redefining the legal industry. Please note this role can be based in Sydney, Melbourne or Brisbane.
LawY is an inclusive, people‐first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.
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